Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.
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Job Summary
Oldcastle Infrastructure is looking for an energetic, customer focused, results driven Inside Sales Representative to join our Stormwater Maintenance business. The Inside Sales Representative will support the US market by proactively responding to customer queries and proactively calling customers to promote our services, creating proposals, taking customer orders, coordinating delivery with dispatch, and coordinating with internal company departments in a fast-paced office.
Job Responsibilities
Making sales calls to new and existing customers and contractors
Balance workload of high-volume inbound calls in a professional, timely manner, ensuring follow up on all customer queries
Provide information about services and products and generate proposals and sales orders in a timely manner
Collect reliable customer/territory information and estimate individual customer potential, providing reports to the Sales Manager
Maintain a thorough understanding of all services provided by the business to support customer needs
Maintaining electronic customer files in accordance with record retention requirements
Manages and participates in cross functional projects as required by the business
Coordinate service events with customers and field supervisors
Work in the office full time
Job Requirements
High School diploma or equivalent required
Minimum 2 years of experience in a sales-oriented, or retail customer service environment required
Contact Center experience preferred
Proven ability to efficiently utilize system applications including the Microsoft Office Suite
Great telephone and communication skills
Ability to solve problems without any supervision
Ability to work well under pressure and handle heavy workload
Ability to work in a team environment
Good organizational skills
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
