Job Description:

ABOUT THE POSITION

The Riverside County Information Technology department has an opportunity for a Support Services Technician in Riverside.

Under general supervision, perform skilled and semi-skilled work in the repair and maintenance to receive, store, and issue a variety of supplies, tools, and equipment; to maintain record of repairs, minor maintenance projects, items received and issued; to load and unload freight, supplies and equipment; perform authorized repairs to communication/electronic equipment; and to do other related work as required.

The incumbent of this class is required to perform a variety of minor mechanical and maintenance work with limited supervision. Responsibilities also include duties such as maintaining department inventory records; preparing requisitions; sorting and distributing incoming department mail; packaging items scheduled for distribution to branch offices; receiving, storing, and the routing of supplies, materials, and equipment delivery to various departments throughout the county.

Competitive candidates will possess experience in inventory control or stock clerk positions. For example, experience assigning asset tags, documenting transactions, and receiving equipment. Forklift experience or forklift certifications are desired.

About Riverside County Information Technology

RCIT is a full-service provider of IT services including communications, development, security, infrastructure, desktop support, helpdesk, and datacenter services. Comprehensive systems support is also offered for email and messaging, smart phones, tablets, expert technical support, and production and test environments.

EXAMPLES OF ESSENTIAL DUTIES
• Monitors County buildings and equipment and identifies needed repairs or maintenance.

• Performs routine cleaning of vents and air ducts.

• Perform minor repairs that only require limited tradesman knowledge. Monitor, and analyses building equipment and a variety of electrical and mechanical appliances; prepare work orders for repairs as necessary; enter and close out work orders.

• Services and repairs doors, gate locks, and latches.

• Moves and secures furniture and equipment.

• Determines supplies needs, and prepares orders.

• Performs minor painting tasks using a brush or roller.

• Perform minor electrical repairs such as changing of light bulbs, replacing wall receptacles, changes brushes on custodial equipment, etc.

• Hangs pictures, bulletin boards, placards, signs, etc. as necessary.

• Receives, loads, and unloads supplies, materials and equipment from vendor trucks; operates forklift to move pallets; inspects for damage and quantity received against requisitions, invoices, or freight bills.

• May be required to handle courier routes, inventorying supply and carts to par level, deliver and receive mail, financial paperwork, lab samples, and biohazard mails.

• Stores stock in accordance with established storing system; keeps storeroom in orderly and clean condition; packages items to be shipped; fills requisitions and assembles for delivery; notes and reports to supervisors items that are low in stock.

• Assembles equipment such as desks, chairs, bookcases, etc.

• May provide maintenance and support to the Department pager system.

• May ensure telephones are cleared and operations, prepares work and repair orders.

• Monitors cell phone bills and makes recommendation for service changes as necessary.

• Maintains logs and database of supply inventory, equipment, vehicle mileage/maintenance, cellular phones, purchase orders, etc.

• Ensures vehicles are cleaned, properly maintained and properly supplied.

• May perform minor vehicle maintenance as required; contact vendors when vehicle servicing is required.

• May monitor facility safety and coordinate with the Safety Division to ensure compliance with County and State regulations.

MINIMUM QUALIFICATIONS

Experience: Three to four years of experience in building maintenance and minor repair work. Basic techniques of receiving, storing, and issuing supplies and materials; basic techniques involved in inventory control.

Knowledge of: Basic techniques of receiving, storing, and issuing supplies and materials; basic techniques involved in inventory control. Fill requests from written purchase orders; keep records of receipts and delivery of supplies and materials; make basic arithmetical computations; learn the terminology of parts and supplies associated with the storeroom or warehouse assigned.

Ability to: Perform semi-skilled minor maintenance work in the following areas: plumbing, electrical, carpentry, building plant operations; and minor vehicle maintenance; read and write English at the level necessary for successful job performance; read, interpret, and work from plans, drawings, and specifications; keep records; follow oral and written directions.

Other Requirements
Possession of a valid California Driver License. This position requires driving throughout the County of Riverside.

A successful Security Clearance conducted by the Sheriffs' Department .

This position may require moving pallets, bending and pushing objects with or without assistance.

SUPPLEMENTAL INFORMATION
County Of Riverside Benefits:
Click here to learn more!

This recruitment is open to all applicants.

For specific questions regarding this position, contact Amanda Campos at acampos@rivco.org .

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APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• 
  Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.


• 
  Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.


• 
  Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
  

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

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