Job Description:

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job TitleUSHER

Job Profile TitleTemporary Employee - Non-Exempt

Job Description SummaryPenn Live Arts (PLA) at the University of Pennsylvania is seeking enthusiastic customer service oriented part-time Ushers to join PLA's Front of House team. Ushers play a significant role in the FOH department, offering the highest level of customer service for any patron, artist, client or visiting member of the public.

Job Description

Responsibilities of ushers include, but are not limited to:

• Way finding


• Ticket taking


• Seating patrons


• Passing out programs


• Enforcing theatre/building policies


• Assisting patrons with accessibility needs


• Overseeing load in and load out of Rental set-up


• Utilizing a 2-way radio for communication


• Attend pre-event meetings and other training as assigned by the manager


• Other duties as needed

In doing so, Ushers are essential to ensuring a memorable and safe theatre experience at a variety of events, from performances to lectures to receptions.

We welcome diverse audiences from around the city and internationally to our events and encourage applicants with multiple language skills to apply.

Qualified applicants have a friendly and professional demeanor, excellent customer services skills, enjoying being part of a team, and an ability to multi-task and work well under pressure.

PLA events will primarily take place at the Annenberg Center for the Performing Arts, but there may be off-site shifts, as well.

Usher shifts occur mostly nights and weekends, but availability during the day is a plus.

We encourage all applicants with a unique perspective to apply, including Students, Artists, Working Professionals, Career Changers and so forth. We are committed to diversity in all areas both on stage and in Front of House.

We encourage all applicants with a unique perspective to apply, including Students, Artists, Working Professionals, Career Changers and so forth. We are committed to diversity in all areas both on stage and in Front of House.

The pay for this position is $15.00/hour.


Please note: The position requires one to stand for long periods of time, may require late nights or weekends and occasional heavy lifting. Parking is not free on the University of Pennsylvania campus.

Job Location - City, StatePhiladelphia, Pennsylvania

Department / SchoolPenn Live Arts

Pay Range$7.25 - $15.00 Hourly Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Apply Now