Job Location: Chicago





Want to make an impact?



The Quality Manager provides leadership, direction, and oversight to the plant for quality and food safety. This role exists to ensure the plant delivers the required standards of quality and food safety according to Ferrara policies, procedures, and practices. The Quality Manager is also responsible for implementing and monitoring quality activities related to commercial logistics and points of sales quality.




Ways you will make a difference



Responsible for holistic warehouse quality and food safety program direction and results

Direct the quality activities of the assigned plant/distribution site

Manages all Quality personnel

Manages contamination prevention programs

Investigates, acts, and resolves customer quality issues at all assigned locations

Develops and Manages quality KPI objectives

Provides Quality and Food Safety training

Implements product traceability improvements

Manages housekeeping improvements and inspection methods




Skills that will make you successful



Strong leadership, coaching and mentoring skills

Auditing and assessment skills

Strong written and verbal communication skills

Proficiency with Microsoft Office Suite

Knowledge of food laws and regulations

Understanding of basic food safety principles




Experiences that will support your success



Bachelor's degree in Engineering, Sciences, or Quality related field

Minimum 5 years management experience

Experience in food industry/CPG strongly preferred

HACCP Certification

FSMA, PCQI, GFSI certifications preferred