About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need - because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

Job Title: Production Manager

Salary Range: $57,000-62,000

About the Position

The Production Manager manages the day-to-day operations of the production department. Responsible for the receiving and moving donations from the receiving area to the retail sales floor, maximizing retail dollars from our donations while maintaining an optimum level of merchandise production.

Essential Functions and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Spend time in each production area daily checking workflow, individual performance and relieving employees as needed.
• Implement and track ongoing training of production concerning quality, pricing, and merchandising criteria.
• Monitor and record each employee's daily production.
• Responsible for daily departmental production, reviewing performance and production needs with the Store Manager on a regular basis.
• Audit quality decisions of donations moving to the store and to salvage.
• Direct production employees in ragging off and markdowns based on planned sales promotions.
• Cross train staff in functions concerning retail issues.
• Monitor inventory levels and order as need supplemental merchandise from warehouse.
• Inventory and order production supplies.
• Promote, coordinate and oversee safety issues in the production area.
• Manage disposal of garbage, recycling and hazardous waste materials in a cost saving manner and according to applicable regulations and company policies.
• Communicate effectively with the Transportation department.
• Promote a clean work environment.
• Upholds safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Other duties as assigned.

Supervisory Responsibilities :

Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Minimum High School diploma; or equivalent GED.
• Minimum 1 year's production or warehouse experience.
• Minimum1 year's supervisory experience.
• Ability to lead a team.
• Ability to work effectively in a fast-paced environment.
• Ability to motivate people, instill accountability and achieve results.

Certificates, Licenses, or Registrations: N/A

Computer/Technology Skills:

• Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Ability to learn new technology and software as related to the job.

Physical Abilities

While performing the duties of this job, the employee will be required to lift and carry 35 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities :

• Strong verbal and written communication skills
• Strong internal/external customer service skills
• Customer service skills
• Organizing, sorting, categorizing, counting, adding, subtracting,
• Interpreting data
• Problem Solving
• Leadership/coaching skills

Work Environment: Warehouse/production environment, dust, noise. Must be able to work a flexible schedule and attend on and off site meetings. Must have reliable transportation.

Everyone Is Welcome

When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.

Why work at Evergreen Goodwill?

• A health plan that includes medical, dental, vision and prescription coverage

• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)

• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability

• Flexible Spending Accounts (FSA) Plan

• Roth and 403(b) Retirement Savings Plan program

• Paid vacation, (9) holiday and sick time

• Limited paid time off for Jury Duty and Bereavement Leave

• Employee discounts

• Employee referral bonus

• Employee Assistance Program (EAP)

• Mentorship Program

• Career Advancement Opportunities

• Paid Job Training

EEO Statement: E vergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate .

Job Family: Production

Pay Type: Salary
Min Hiring Rate: $57,000.00
Max Hiring Rate: $62,000.00