Work Location: Michigan or Virginia

Summary:

The Underwriting Account Senior Representative, within Cigna's Supplemental Benefits contributes to the Underwriting process through the handling of all Medicare Supplement, Health and Life underwritten applications.

Responsibilities:

• Analyze medical history, data and interviews employing critical thinking skills


• Determine whether to accept, modify or decline in accordance with state and company compliance standards


• As needed handle inquiries via phone from agents/and or applicants regarding underwriting decisions


• Demonstrated experience operating software to summarize application medical and health data


• Experience working in a dynamic and ever-changing business environment


• Ability to prioritize workload independently in a fast-paced environment


• Assist with special projects and other duties as needed

Qualifications:

• College degree preferred or equivalent experience required


• 2+ years insurance or medical experience required, preferably medical insurance or PBM background


• 1+ yr. of customer service experience preferably on phones


• Intermediate level of medical terminology required


• Excellent analytical, organizational and critical thinking skills

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.