Client Support Services (CSS) is comprised of global service teams who are assigned to specific client (customer) accounts to handle claims and accounting matters arising under business placed on that client's behalf. The Reinsurance Analyst is responsible for technical processing of premium and claims for specifically assigned client accounts ensuring strict compliance with Guy Carpenter's operational guidelines.
What is in it for you?
A company with a strong Brand and strong financial results to match
A Department that is dedicated to being our clients' trusted advisor: making a difference to our business partners' operations, but also focused on our greatest resource...our colleagues
A culture of internal mobility, collaboration and valued partnership with other working groups within the company
Competitive pay, full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution)
Generous paid time off for vacation, sickness, company holidays and time to give back to your community
Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organization.
We will count on you to:
Participate in training sessions and provide input within the team and/or department for all aspects of reinsurance service processing to assist with trouble shooting and to help develop team resources.
Assist our current client teams to manage their assigned client portfolio. Duties to support client base will include follow up and securing of reinsurance premiums timely/accurate system entry of all assigned client activity.
Work with other areas to support collection and cash application initiatives as required.
Support the client and fiduciary teams in the management of settlement of funds to and from Client in a timely manner ensuring all applicable payment warranties and/or conditions are met
Ensure assigned tasks are completed accurately and in accordance with Service Level Attributes (SLAs).
Promote, build and maintain relationships with team members, Brokers, Clients and Markets. Understand their issues and working practices in order to effectively resolve problems and/or queries.
Support manager in team meetings and activities to share opinions, ideas, knowledge and solutions; maintaining strong working relationships and actively contributing to deliver outcomes
Seek opportunities to increase own understanding and improve the services provided
Perform other job related duties as assigned
Collaborate with peers on basic reinsurance developments, to support discussion and the development of a point of view
What you need to have:
4 Year College Degree (B.S. or B.A) with an expected graduation date of December 2024 or May 2025
Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint) required
Demonstrated ability to work as part of a high performance team. Attention to detail in completing assigned tasks
Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment
Successful management of workload; able to manage expectations of all Clients and Stakeholders
Strong communication skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the Guy Carpenter brand
Able to challenge appropriately, supporting business cases with facts and information
Strong ability to quickly assess and offer effective solutions to problems efficiently
Ability to make sound judgements independently while knowing when to bring situations to the attention of Management
Able to engage and influence Clients, Markets and Colleagues in a professional manner
Consistently deliver superior Client service
What makes you stand out:
Bachelor's Degree in Risk Management, Organizational Management, Accounting, Business or Finance
Strong verbal and writing skills for complex communications (presentations, etc.) with clients, markets and GC colleagues at all levels.
Previous knowledge of reinsurance and/or insurance concepts is a plus.
Legal work authorization to work in the US on a permanent and ongoing basis without the need for sponsorship now or in the future.
The applicable salary for this role is $65,000.
What's next
Application Instructions:
We are hiring in multiple locations. As you are filling out your application, you'll have the opportunity to select your desired location. Should you have interest in multiple locations, your recruiter will work with you to make those connections should that be necessary.
When creating your application, please use your permanent home address and use your personal email address rather than your school email address.
First Round Interviews:
Applications are reviewed on a rolling basis.
If selected, first-round interviews consist of an on-demand digital video interview through the HireVue platform.
Further timing and instructions will be provided at that time.
Consider watching Max Aronchick's reflection on his early days at Guy Carpenter - Building an InsurTech Career | Ep. 5 | Careers That Matter - YouTube
About Guy Carpenter
Guy Carpenter is a leading global risk and reinsurance specialist, with over 90-years of history providing integrated solutions to the (re)insurance industry. With over 2,300 professionals in more than 50 offices around the world, Guy Carpenter delivers a powerful combination of broking expertise, strategic advisory services and industry-leading analytics to help our clients achieve profitable growth. Guy Carpenter is the world's premier strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world. Headquartered in New York City, Guy Carpenter has more than 2,300 employees in more than 50 locations worldwide.
Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
