Job Description:
JOB RESPONSIBILITIES
- Update reports, spreadsheets and distribution of reports.
- Answer telephones, screening and routing calls to appropriate person, sort and route mail, internal email, external email, faxes, duplicating and scanning documents using copying equipment, and use of Internet systems and electronic court systems associated with bankruptcies.
- Update internal bank system, collection system, reviewing collection system remarks, reviewing work queues and notification to various department of bankruptcy filings.
- Attend internal bankruptcy meetings, certain delinquent loan review meetings and external meetings with attorneys who represent the bank
- Input and preparation of chapter 7, chapter 12, chapter 13 and chapter 20 bankruptcy claims, reaffirmation agreements and supplemental forms. Correspondence with attorneys who represent bankruptcy debtors.
- Process and review petitions, plans of repayment, conversions, terminations of automatic stay, discharges, dismissals and further documentation to secure the position of the bank and its claims relative to the bankruptcy. Review exceptions and work with various attorney offices to provide representation of the bank on bankruptcy matters.
- Processing attorney invoices for payment.
- Redaction of sensitive and personal identifying customer information on bank documentation prior to filing in court system. Compliance with CFPB guidelines, various state consumer protection laws, local bankruptcy rules and US Bankruptcy Court rules.
- Monitor and manage court deadlines associated with bankruptcy caseload.
- Work with in-house attorney regarding closure of bankrupt party’s negative balance checking accounts.
- Track bankruptcy plans, provide calculations for adjustments on system, including approving account maintenance and input various information on the bankruptcy section of the bank’s internal system to general correct disclosures on bankruptcy account loan statements.
- Communicate and approve correspondence that is sent by various departments in the bank to bankrupt parties. Quote payoffs on bankrupt accounts to customers and internal bank employees.
- Work with lenders on further valuation of collateral.
- Conduct training of Bankruptcy Clerk I. Research and answer questions from Bankruptcy Clerk I.
- Complete additional assignments in Regulatory University and external on-line training systems as assigned.
- Perform other duties as assigned.
- Ensures all actions performs are in compliance with government regulations and organizational policies and procedures.
SKILLS/KNOWLEDGE AND ABILITIES/EXPERIENCE
- Position normally requires about one year of education beyond high school consisting of specialized courses in such subjects as accounting, business administration, or banking as represented by a standard A.I.B. certificate.
- Over 12 months of experience.
- Excellent PC skills, with demonstrative proficiency in Microsoft Word and Excel.
- Excellent interpersonal skills with highly effective oral and written communication skills.
- Knowledge of loan and legal documentation
- Knowledge of, or ability to learn bank system and collection system.
- Knowledge of servicing procedures associated with loans sold on secondary market.
- Working knowledge of Internet.
- Notary public.
- Ability to complete duties with minimal supervision and within required time frames.
- Strong analytical skills.
- Ability to lift and carry various files.
WORKING CONDITIONS
- Normal office conditions.
- Deadline driven work environment involving both sensitive and confidential information.
The above statements are intended to describe the general nature and level of work to be performed by personnel assigned to this job. This information is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position.
