Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
The Market Solutions National Accounts will be responsible for leading the planning and implementation of products and services for the most complex, diverse lines of business enterprise wide. Serves as the single point of contact and subject matter expert on all aspects of planning, implementing and managing day to day operational, technical and business partner interactions for existing programs and works together with Product Development to consult on enhancements to existing products and development of new clinical solutions based on department analytics.
How you will make an impact:
Provides consultation and advice to business partners regarding benefits of products and analytics
Explains timelines and measures of success for implementing these products
Coordinates with the Physician Liaison regarding clinical issues related to clinical measure implementation or customization by line of business and communicates changes to Product Development for consideration in product performance and financial analyses.
Schedules and coordinates implementation of contracted products and services for assigned business partners including managing National Accounts point solution vendor relationships, integration setup and serving to assist market account team on coordination activities
Coordinates data requirements, production schedules and deliverables with the business partner
Oversees all business partner specifications and/or modifications for contracted products and services
Provides business partners with the resources, training and services necessary to effectively utilize the products that provides
Analyzes business partner data for QA and identification of opportunities for business partners to utilize products and services to improve plan performance
Maintains expert knowledge of current clinical measures and future clinical measure, development plans, communicates this information to business partners, assists in the selection services, and guides of clinical measures to be utilized in pilot and full rollout of products and business partners in continually reviewing and updating clinical measure sets
Maintains expert knowledge of all current systems, products and services and basic understanding of future system and product development plans to allow appropriate level of communication with business partner.
Leads department projects and mentors solutions management staff.
Provides leadership to managers and consultants.
Serves as subject matter expert for the department.
Directors typically support business strategies through an integrated portfolio of programs, projects and initiatives.
Minimum Requirements:
Requires a BA/BS and minimum of 8 years experience in a related field, including minimum of 3 years Solutions Management experience; or any combination of education and experience which would provide an equivalent background
Preferred Skills, Capabilities, and Experiences:
Graduate degree and/or professional designation related to field preferred
