LOCATION: This is a hybrid role and you must be within 50 miles/1 hour commute of Richmond, Norfolk, or Roanoke. Virginia residency is required.




HOURS: General business hours, Monday through Friday.



Responsible for the development and ongoing management of one or more multi-year external client facing programs within a business unit. Program managers typically support business strategies through an integrated portfolio of external client facing projects or initiatives. A program manager may have responsibility for a piece of a larger enterprise/regional external client facing program.


Primary duties may include, but are not limited to:

• Manages and coordinates the development, approval, implementation and compliance of on-going external client facing programs; develops program budget; ensures program meets its stated objectives; provides subject matter expertise in response to day to day external client facing business issues.
  
  


• Researches applicable subject matter practices and remains aware of industry trends.
  
  


• Manages external client facing relationships and partners with corporate and regional business areas.
  
  


• Coordinates training related to external client facing program; develops program success measures and performs periodic assessments of program success.
  
  

• Requires a BA/BS and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.
  
  

• Project development, implementation and management experience is highly preferred.
  
  


• Ability to build and maintain relationships with external partners.
  
  


• Previous experience with individuals who are seeking employment is very strongly preferred.
  
  


• Experience working with community programs is helpful.
  
  


• You must have strong communication skills and be comfortable interacting with our members over the phone or in person.