Community Relations Representative I




Location: Northern Kansas State area; our ideal candidate will be near our Topeka, KS, or Overland Park, KS office.



This position is primarily field-based. You can expect to spend 4 days a week traveling the area, participating in community events, and interacting with the Medicaid population. The remaining 1 day per week will be spent working remotely from home.


The schedule is event-dependent, which may require some evenings and weekends. However, as you are responsible for planning and scheduling the events you attend, you will have some flexibility in setting your schedule.


The Community Relations Representative I is responsible for growing membership through educating and servicing the Medicaid population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members.



How You Will Make an Impact



Primary duties may include, but are not limited to:

• Acts as service representative for assigned projects and a resource to membership and community.
  
  


• Ensures consistent compliance with all state, federal, and company specific requirements.
  
  


• Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.
  
  


• Identifies and collects educational material on community networks and advocacy groups with similar missions and values and communicate the information to management.
  
  


• Provides telephonic assistance, outreach and/or guidance to members and potential members regarding benefit and enrollment questions, and/or providing assistance on any social service needs.
  
  

• Requires a high school diploma or equivalent and a minimum of 1 year of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
  
  


• A valid driver's license and access to a motor vehicle with valid motor vehicle insurance are required.
  
  

• AD or BA/BS preferred.
  
  


• State health insurance licensure is preferred.
  
  


• An insurance license may be required depending on the state.