Provides assistance to the clinical staff at either inpatient or outpatient locations. Primarily responsible for:
ensuring patient is prepared and available for the imaging procedure
assisting the clinical staff during the procedure with patient care and comfort
discharging patient and performing follow up phone calls, if necessary
ensuring the patient experience is positive
Aids the lead technologist in
maintaining positive relationships with other departments and ordering providers
maintaining unexpired inventory and supplies
responding as required to various Shore Health System emergency "codes"
being vigilant about federal and state laws and regulations
ESSENTIAL FUNCTIONS OF THE JOB:
Ensures patient is prepared and available for the imaging procedure
Outpatient Imaging Assistant duties in this essential function:
Reviews future patients from all OP locations for the upcoming days, utilizing hospital MAR and Information systems
Confirms orders are on file or that patient holds a valid paper order that they will bring along to the procedure visit
Confirms correct scheduled location and exam per order
Reviews bloodwork if needed and confirms results with clinical staff
Reviews allergy history and alerts Team members of positive status
Reviews past IV stick needs, ie need for IV team or Port access and relates Team members of needs.
Reschedules patients who need adjusted times or locations in a sensitive helpful manner
Calls patient with appointment reminder and to review appointment instructions
Prepares patients for Imaging Procedures
Assists Techs/RN with Patient care
Previews screening forms and alerts Team members of potential issues
Assists patient in changing into gowns and back into street clothing when needed
May start or remove IV
Inpatient Imaging Assistant duties in this essential function:
Transports patients from their ED or inpatient location to the imaging procedure room in a dignified, safe manner
Upon request, transports patients for other units, for example: ED to the floor, from the unit to discharge, etc.
Competently manages oxygen, IV pumps, and other key patient equipment before, during and after transport
Works with clinical staff to optimize efficiency of patient schedules
2. Assists the clinical staff during the procedure with patient care and comfort.
Serves as Chaperone as needed for invasive procedures
Assists clinical staff in all areas of patient comfort: transport, gowning, warmth, sustenance as allowed
3. Discharges patient and performs follow up phone calls, if necessary
Escorts patient out of Imaging procedure areas
Ensures discharge instructions are offered appropriately
Performs follow-up phone calls and appointment scheduling as needed
Upon request, assists nursing units with patient discharge
4. Ensures the patient experience is positive
Acts as our patient ambassador
Is capable of documenting information in the electronic medical record and capable of basic tasks in image retrieval
Maintains the privacy and security of all confidential and protected health information
Performs job duties in a safe and conscience manner
5. Provides assistance to the lead technologist
Willingly participates in a schedule that requires travel to any modality, building, location where assistance is required
Participates in regular meetings and teams to improve productivity, patient care, image quality, or efficiency
Maintains positive relationships with other departments and ordering providers
Maintains unexpired inventory and supplies
Responds as required to various Shore Health System emergency "codes"
Is vigilant about federal and state laws and regulations
Company Description At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland.
Qualifications High school diploma or equivalent. Demonstrated interpersonal, verbal communication, and organizational skills. Meets the physical requirements of the job as listed. IV start competency to be demonstrated and acquired, if not already completed, within 60 days of start date in this role. Computer skills required.
The employee in this position must be able to demonstrate the knowledge and skills necessary to provide care based on the age of the patients served. He/she must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status, to interpret the appropriate information needed to identify each patient's requirements relative to his/her age specific needs, and to provide the necessary care as described in the policies and procedures.
Additional Information All your information will be kept confidential according to EEO guidelines.