We are looking for an experienced and highly organized Medical Administrative Assistant to support the efficient operations of our healthcare facility. As a key member of the administrative team, you will manage a variety of office and patient-related tasks, ensuring smooth communication and the timely execution of administrative duties. This role requires attention to detail, a strong work ethic, and a commitment to maintaining confidentiality in handling sensitive medical information.
Key Responsibilities:
Schedule and coordinate patient appointments, meetings, and consultations for physicians or medical providers.
Manage the booking and rescheduling of appointments, ensuring efficient patient flow and minimal wait times.
Take minutes during meetings and maintain accurate schedules for office staff.
Maintain, update, and organize patient records, ensuring all information is accurate and compliant with privacy regulations (HIPAA).
Handle confidential medical information and ensure proper documentation is stored securely
Answer phone calls, respond to emails, and route inquiries to appropriate staff members.
Manage patient communications, including reminders, instructions, and follow-up correspondence.
Create and send documents such as letters, reports, and case notes, accurately transcribing from digital recordings or notes.
Arrange travel and accommodation for medical staff or patients as necessary, ensuring all logistics are managed efficiently and cost-effectively.
Maintain a clean and organized office environment, ensuring supplies are replenished as needed.
Monitor inventory of office and medical supplies, placing orders in a timely manner to avoid shortages.
Supervise and assist other administrative staff, such as Receptionists or Clerks, ensuring tasks are completed efficiently and on schedule.
Provide training and support for new team members as needed.
Perform a variety of administrative tasks, including filing, document preparation, and data entry.
Assist with billing and insurance verification as needed.
Ensure the office runs smoothly by proactively identifying and addressing potential issues.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
