Position Summary: We are looking for a proactive and detail-oriented Office Manager to join our team!! This role provides essential administrative and human resources support to ensure our office runs smoothly and efficiently. This is a small office, around 15 employees so you get to wear many hats! Key responsibilities include managing front-desk operations, coordinating events, maintaining a welcoming environment, and overseeing bookkeeping and scheduling duties.
Key Responsibilities:
Serve as the primary point of contact for client inquiries, delivering prompt and accurate information and support.
Greet visitors warmly and manage the reception area, directing visitors to the appropriate team members.
Schedule and organize client meetings, preparing necessary materials and tracking follow-up actions.
Assist the owner with bookkeeping tasks.
Maintain accurate and up-to-date client records, including contact details, service history, and relevant documentation.
Manage both digital and physical client files for the tax preparation process.
Support HR functions by planning company events, coordinating employee relations activities, tracking PTO, onboarding new staff, and managing documents.
Assist with marketing efforts by updating and maintaining mailing lists.
Manage relationships with vendors, suppliers, and contractors to ensure the office operates efficiently.
Order and maintain office supplies and equipment, ensuring the workspace is organized and well-stocked.
Track weekly service activities, maintaining a log of client interactions and actions taken.
Collect and document client feedback, suggestions, and complaints.
Provide troubleshooting support for clients with service-related issues and work with relevant departments to resolve concerns.
Oversee incoming and outgoing mail, including sorting, distributing, and handling packages and deliveries.
Qualifications:
Minimum of 3 years of administrative experience + proficiency in bookkeeping
Previous experience in the accounting or financial industry is strongly preferred
Proficiency in MS Office Suite
Experience with HR functions is a plus
Knowledge of Salesforce and/or QuickBooks Online is preferred
Additional Information:
Compensation: $55,000 to $70,000 annually
Schedule: Monday to Friday, 8:30 am - 5:00 pm
Location: On-site (Maple Grove)
Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
