Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for assigned account(s)
Receives and responds to requested material specification changes and processes appropriate actions
Submits project changes through internal operating systems as needed
Ensures timely order entry and proactively manages order timelines for assigned account(s)
Proactively monitors open projects & orders to advise key stakeholders of possible lead time challenges
Receives and responds to customer complaints and processes appropriate corrective action
Supports pricing requests
Monitors product inventory to assure availability for production and/or distribution to customer; works with management on disposition of aging inventory
Prepares purchase orders for outside materials
Prepares and reviews required business reports
Supports continuous improvement initiatives
Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives
Education & Experience Requirements
High school diploma or equivalent required
Minimum of 2 years of relevant experience required
Prior display, graphic, and/or contract packaging industry experience preferred
Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint
