Job Description:

Transcript and Certification Specialist

The Office of the University Registrar is seeking a Transcript and Certification Specialist to support service orientation toward a variety of office constituents, including students. Knowledge of University policies and procedures is preferred. Good communication skills are required for responding to in-person, telephone, and email inquiries regarding academic records and the interpretation of University policies and procedures.

Job Summary

Advises students and prospective students on admissions, financial aid, academic requirements, career development, and/or campus activities. Assists in implementation of program activities. Works with Admissions and Career Services to provide quality program information and administer multiple types of information sessions. Corresponds with those seeking admissions standards and academic and non-academic programs. Assists with special projects and coordination of objectives.

Essential Functions

The nature of the work is typical office work and requires strong communication skills and organization. The ability to exercise independent judgment is necessary. Duties include processing various transcript-related requests, answering questions across the breadth of the office, updating confidential student information, investigating and responding to student inquiries.

Physical Effort

Typical office duties with minimal physical effort.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

Assignment Category: Full-time regular

Job Classification: Staff.Student Services Coordinator I

Job Family: Academic & Student Services

Job Sub Family: Student Services

Campus: Pittsburgh

Minimum Education Level Required: Bachelor's Degree

Minimum Years of Experience Required: No experience required

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m.

Work Arrangement: Monday - Friday, 8:30 a.m. - 5:00 p.m.

Hiring Range: TBD Based Upon Qualifications

Relocation_Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: Not Applicable

Required Documents: Resume

Optional Documents: Cover Letter

PI254886051

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