• Respond and do RCCA (as applicable) customer complaints and product returns. • Support customer on site audits and evaluations. • Interpret customer contract & PO's, specifications, drawing notes and requirements. • Obtain access to customers portals.
QUALITY ENGINEERING TASKS
• Create, revise and implement technical QE tasks; MRRs, CARs, MRB dispositions, QC Items, Purges, VIRs (+ RFI, RFV and QN), QC Approvals, SDMRs, VFP,WO, Drawing and DCN revision. • Collaborate in the design, implementation and utilization of formal Quality tools; process mapping, FMEA's, control plans, process controls and Inspection plans. • Define supplier quality requirements, assure alignment to customer and Sargent's requirements. • Lead and Assist with Gage R&R (gage repeatability and reproducibility) studies, defining inspection methods and equipment. • Participate in the TIER II daily meeting reporting on COPQ, MRRs (effectiveness) and RMAs status.
QUALITY SYSTEM
• Support the QMS to Create, Revise and Update procedures, work instructions and forms. • Respond to Customer questionaires, surveys and be POC for visits. • Participate in the QMS Internal Audit program.
CONTINUOUS IMPROVENMENT AND PROBLEM SOLVING
• Lead Problem Solving and Collaborate on quality improvement projects. • Lead and Assist with data analysis to identify Trends and Opportunities for COPQ reduction and MRRs effectiveness and efficiency. • Lead and/or collaborate in root cause analysis, planning and implementation corrective and preventive actions.
REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE:
• Associate Degree or four years quality assurance experience • Familiar with quality tool usage including root cause analysis, measurement system analysis, process reviews, pareto analysis and failure mode effects analysis and basic process controls design and implementation. • Proven knowledge of Quality Management System standards • Ability to read and understand drawings including GD&T and other requirements •Experience in ISO9100 / AS9100 Quality System • Exposure Ability to track and do analysis of quality metrics, statistical control analysis and critical thinking methodologies • Ability to think analytically and creatively, to identify and develop quality solutions, and use appropriate judgment and decision-making skills necessary to achieve desired goals • Proficient with applicable computer programs, including Microsoft Excel, Word, Power Point and Outlook • Must be a US citizen
PREFERRED JOB KNOWLEDGE, SKILLS & EXPERIENCE:
• Bachelor's of Science Degree • ASQ -CQE or CQA • Experience with DFARS • AS9100 internal Auditor Certification • Experience with Continuous Improvement techniques, Lean and Six Sigma, Green Belt trained is a plus. • Material Review Board experience • Previous experience as a customer delegated inspector
WORKING CONDITIONS
Ability to sit at a desk and work with a computer is necessary, sometimes for extended periods
Ability to safely move about in a variety of work environments, from office to manufacturing floor, and other
Ability to remain on a manufacturing shop floor, sometimes for extended periods, while meeting specified safety requirements (i.e., vision protection, foot/toe protection, and others as appropriate)
Join the Sargent Legacy in Securing Our Future
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits Include:
Competitive Compensation
Bonus platforms
Holidays/Vacation/Sick Time
401k Savings & Investment Plan
Tuition Reimbursement
Medical/Dental/Vision Plans
HSA/FSA
Life & Disability Insurance
Accident/Hospital/Critical Care Plans
Pet Insurance
Gym & Rideshare Incentives
Legal Insurance/Identity Theft
Flexible Schedules
3 & 4-day work week
½ day Fridays
Dedication to our core values. Our must haves...
Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect.
Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas.
