Title: Asset Protection Specialist Investigator Job Code: 008117

Department: Asset Protection FLSA Status: Non-exempt

Reports to: District Asset Protection Manager Effective Date: 11/8/24

Positions Supervised: N/A No. Dir. Reports: 0

PURPOSE:

The Asset Protection Specialist will work in high shrink locations to conduct surveillances and investigations into internal theft/fraud and/or vendor fraud as directed by District Asset Protection Manager. This position will be responsible for monitoring and analyzing inventory and shrink reports to identify internal or vendor theft/fraud and partner with leadership to develop strategies to address areas of concern based on data analytics. The Asset Protection Specialist will witness or conduct associate interviews as directed, appearing in court as needed. Once a location is no longer identified as "high risk" the Asset protection Specialist will then be assigned to another high shrink location.

ESSENTIAL FUNCTIONS:

Job Responsibilities Percentage

Be a CCTV expert; conduct surveillances, document unusual activity, gather patterns on potential internal theft/fraud situations. Analyze data to identify those patterns of internal theft/fraud and partner with leadership to develop strategies to address areas of concern. 50%

At direction of DAPM, conduct investigations into suspected theft, fraud. Conduct general loss interviews, vendor surveillances, cash over/short investigations as needed. 25%

Work closely with AP auditor and AP ORC Investigator to determine any internal connections to external crimes or to vendor crimes. 15%

At the conclusion of an investigation, properly document all steps taken in the case reporting system; prepare video and documentary evidence sufficient for law enforcement and later for any court proceedings. 10%

Total 100%

• Performs other relevant job duties as required.

JOB REQUIREMENTS:

Education/ Certifications/or Equivalent combination of education training and experience:

• High school diploma or equivalent

• Wicklander/Zulawski Interviewing and Interrogation certification preferred

• LP Foundation LPQ or LPC certification preferred

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Experience:

• 2 years Asset Protection experience preferred

• Familiarity with CCTV system operation

• Experience with case report writing preferred

Knowledge/ Skills/ Abilities:

• Ability to identify trends through report analysis

• Well organized

• Creative and self-motivated

• Strong interpersonal and communication skills

• Skilled with Excel, PowerPoint, and Word

PHYSICAL ENVIRONMENT/DEMANDS:

• Travel 30% - 50% required, occasional over-night trips.

• Most work is performed in a temperature-controlled office environment.

• Incumbent may sit for long periods of time at a desk or computer terminal.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.

• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties, and skills required of personnel so classified may vary within each department and/or location.