MSA- Medical Support Assistant

Pine Ridge Service Unit-Emergency Department

At Tribal Health, we believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. Tribal Health as a team delivers on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at Tribal Health is more than a job- It's a passion.

Job Summary

Provides direct support to Nursing and Medical staff by assisting with patient registration and all other clerical responsibilities to help maintain unit functions.

Job Duties

Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and charts to ensure information completed and filed appropriately.

Fulfills organizational responsibilities as assigned which may include respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly

Maintains competency through orientation, annual and ongoing education.

Follows Tribal Health and client specific policy and procedures.

All other duties as assigned and specified by site.

Requirements:

Current AHA BLS Minimum qualification high school diploma

Facility Overview and job duties:

Pine Ridge Hospital is a 45-bed hospital serving the Lakota Indian population. Located in Pine Ridge, South Dakota, this facility is the largest in the Great Plains area and includes full service general surgery, emergency room services, an obstetrical ward, and dental services.

Offer administrative support to health care staff and perform tasks such as maintaining and updating patient records, controlling patient accounts, handling correspondence and scheduling patient appointments.

Prepare patients for exam and treatment including medical history. Assists providers with exams and minor ER procedures.

Provides clerical support.

Maintain a stocked, clean, functional center including cleaning and disinfection. Inventory of supplies and stocks care areas.

Determining the nature of the call and assisting with communicating needs regarding appointments. Prioritizing calls and making decisions on caller needs.

Utilizing computer technology to ensure continuity of care through accurate patient information. Perform receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients. Verifying and updating demographics and insurance information.

Performing basic eligibility. Utilizing numerous advanced patient systems.

Other related duties as assigned

Native American Preference: Preference in filling vacancies is given to qualified Native American candidates in accordance with federal law (Title 25, USC Section 472). Form BIA-4432 should be submitted with the application. For more information about Native American Preference in employment please click here.

Equal Opportunity Employer: Tribal Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We value the skills, experience, and dedication that veterans bring to the workplace and qualified veterans are encouraged to apply. Tribal Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know during the application process.

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