University Enrollment Services (UES) supports the academic and student services missions of Indiana University by developing, coordinating, and managing university-wide shared services in the areas of admissions & transfer operations, financial aid, student records & data management, and military & veteran affairs. UES works closely with campus-based partners to enhance customer service; implement best practices; drive student-related technology development; comply with federal, state, and institutional guidelines; and support their overall enrollment and retention goals. This team uses data to identify new opportunities and to prioritize work, which drives innovation and creates efficiency across the University.
Job Summary
Admissions Credentials Representatives perform a variety of duties related to the initial assessment and review of applications for admission into Indiana University. Admissions Credentials Representatives are responsible for the maintenance of academic records which includes the review of transcripts from high schools, colleges, and universities, as well as testing agencies and inputting data into the Student Information System.
Department-Specific Responsibilities
Monitors volume of admissions related documents and assists with data entry and processing tasks on a daily basis for all IU campuses.
Maintains a working knowledge of admissions processing procedures for all 9 IU campuses.
Assists with occasional high-level tasks such as suspense work, auditing, and any additional tasks that may be assigned.
General Responsibilities
Calculates the grade point averages and, if necessary, class standing; notes explanation of grading system used by previous institution.
Codes information in applications for data entry; updating and correcting information as necessary.
Completes route sheet including notes on academic background and previous institutions attended; determines IU equivalencies for courses taken.
Notes comments of standardized test scores; evaluates English ability if a foreign student.
Reviews any additional information submitted after the initial review and takes appropriate action.
Processes credit transfer agreements and credit transfer reports.
Assists in maintaining library of information on academic institutions.
Qualifications
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Preferred
Some experience in a related field
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Commitment to working with people of diverse backgrounds
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington campus or Indianapolis campus
This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Foundational
FLSA: Nonexempt
Job Function: Student Services
Job Family: Admissions & Recruitment Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
