The TDS AMER Infrastructure Engineering role is responsible for delivering and ensuring the CW TDS Project portfolio across all global Infrastructure Programmes (office, branch, datacentre and client) and Projects are delivered to our standards and policies ensuring a smooth transition into operations. The role has primary responsibility across our Physical and Cloud Server infrastructure, data center footprints and our Branch network - focusing on the Windows Server and Azure AVS environments. This opportunity has become available due to an internal promotion. Job Description
The ideal candidate for these roles would be able to show recent and longstanding experience in Server administration and deployments across a physical, virtual and cloud environment. Yes we are outsourced across multiple disciplines, yes this is managing and deploying Server Engineering solutions and then handing over to our MSP for operational support. This is a hands-on role & requires very strong technical knowledge across Physical and Cloud Server infrastructure to drive and strive for perfection with our Project portfolio and ensuring the entry to BAU is to standard.
You will be directly owning remote and some local projects updating our branch network infrastructure, data center infrastructure working closely with a small projects team and aligning / partnering with our outsourced BAU MSP.
Responsibilities
Deliver Engineering excellence in our projects adhering to our policies and standards
Ensures alignment to Service Management Processes by the Global Service Delivery Team
Work as part of a Global Team primarily delivering projects to the AMER footprint but partnering with our EMEA and Asia program deliverables.
Ability to align a technical service delivery execution to a global roadmap and strategy across our Operational footprint
Act as the functional / Technical lead for all service management processes whilst delivering projects, being the escalation point for process owners and holding accountability for our core partner network (Services that are outsourced, major Incidents, etc)
Qualifications & Technical Skills
Demonstratable and recent experience working in and managing an outsourced partner environment and a clear ability to show technical experience with Infrastructure and network at a large corporate scale.
Experience with key technical products such as: Active Directory, Cisco(servers), VMWare, Palo Alto, Netbackup, Nasuni, Windows, Azure AVD and AVS
A practical working knowledge of deployed firewalls, WAN and LAN solutions, Wireless, Windows Servers, domains and Active Directory and general IT Operations
Experience with cloud related operations, preferably Azure, migrations and the ongoing BAU support.
Degree qualified appropriate to the IT industry and role.
ITIL qualified or strong exposure.
Working knowledge of security standards including ISO27001.
A core understanding of the SDLC and supporting Application frameworks
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
