McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
The MDMTeam Lead willassist in resolving complex escalations, train newly onboarded team members, and assist with projects that include process automation, integration, and implementation. Additionally, the MDM Team Lead will servicein leading stakeholder engagement, change leadership, and Quality Controls.The MDM Team Lead will be expected to provide exceptional customer service for all MDM stakeholders internally and externally.
Key Responsibilities:
Partner with Internal and External Stakeholders
Work with stakeholders regularly to manage and resolve escalations, projects, and issue resolution/investigation
Help communicate and orchestrate change management around cross functional processes between business units
Maintain and create positive relationships with internal and external stakeholders
Combining complex data used to report out and present metrics around stakeholder engagement, activities, and process improvements
Lead Stakeholder Calls
Identify & Develop Process Issues/Resolution
Work with internal and external business units to identify areas and processes that can be improved upon and/or automated
Resolve complex problems that have impact across multiple functional business units
Work with Internal and External Stakeholders to identify MDM transformation initiatives
Assisting in developing reports and analysis
Assisting in being the point of contact for all customer onboardings.
Data Governance Initiatives
Assist and ensure that all initiatives set out by Data Governance are met through current and new process implementation
Provide feedback to team, management, and stakeholders on processes impacting compliance/data governance initiatives
Meet regularly with the business to ensure all initiatives and processes are being properly maintained and adhered to
Training
Inform, Communicate, and Develop all new or existing processes to existing team members and new team members.
Perform ongoing training and education with internal and external peers to ensure process adherence
Monitor and inquire about Quality Control metrics to identify areas of improvement for Master Data
Delivery quality products and services that meeting customers' needs
Continually create, audit, and review SOPs to ensure accuracy
Meet regularly with all internal team members to discuss metrics, new and existing processes, and assist in resolving any barriers
Education/Training - Bachelor'sdegree or equivalent years' experience
Business Experience - 2+ years' experience in master data or data governance, process improvement experience. Analytical experience preferred.
Specialized Knowledge/Skills -
Excellent communication (verbal and written)and relationship building skills
Strong organizational, multi-tasking, and prioritization (time management) skills
Demonstrates analytical ability and attention to details
Advanced/Intermediate problem solving and root cause analysis skills
Ability to work in a fast-paced team environment and meet deadlines
Ability to lead multiple team members through a fast-paced environment with competing deadlines
Ability to work under limited general direction on multiple tasks with competing timelines
Professional conduct and demeanor, uses discretion and maintainhigh level of confidentiality
Intermediate/Advanced knowledge in MS products (including Excel, Access, PowerPoint, etc)
Ability to work with minimal supervision
Proven ability to manage projects efficiently with strong attention to details.
Core Competencies: Knowledge of the job, driving execution, problem solving and analysis, innovative mindset, communication, collaboration and relationship building, customer focused and client service.
Working Conditions:
Environment (Office, warehouse, etc.) -
Traditional office environment.
Physical Requirements (Lifting, standing, etc.) -
Large percent of time performing computer based work is required
General office demands
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$91,400 - $152,300
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
