We are Jackson Hewitt, Working Hard for the Hardest Working. We have a new Career Opportunity for you to deliver exemplary customer service, and become someone's hero! Join the team that is focused on being advocates for our clients, and getting them their maximum tax refund, faster, and with fewer associated fees. Stand out as friendly, attentive, and knowledgeable!
Jackson Hewitt offers training related to income tax preparation and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.
Responsibilities and Duties
Completes all tax forms in accordance with policies, and in compliance with legislation and regulations
Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion
Consults tax law reference materials to determine procedures for preparation of atypical returns
Answers questions and provides future tax planning to clients
Reviews financial records, such as income statements and documentation of expenditures, to determine forms needed to prepare tax returns
Researches tax related questions and issues, and responds to clients appropriately and within a timely manner
Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution
Reviews all tax return forms for accuracy and completeness (i.e., client signatures)
We offer
Flexible Hours FT/PT
Seasonal Employment
Free Online Tax course
$25 per hour
Requirements
Tax Preparation professional work experience: 2+ tax seasons (preferred)
Must have an IRS Preparer Tax Identification Number (PTIN) - can be completed prior to starting work
