The Gallogly College of Engineering's Williams Student Services Center (WSSC) is seeking an Academic Advisor to support our undergraduate programs. The WSSC academic advising staff is responsible for supporting academic success and personal development of students in the college, as well as responding to inquiries, monitoring student progress, maintaining student records, and assisting students with navigating university requirements and college policies/procedures. A successful candidate requires a balance of social skills to develop meaningful connections with students, attention to detail to provide accurate information, an understanding of academic policies and procedures, and a commitment to creating a welcoming environment.
All academic advisors at the University of Oklahoma receive comprehensive training that is guided by the highest professional standards in the field and reflect the core competencies set by NACADA: The Global Community for Academic Advising. Academic advisors have opportunities for professional development and career advancement that are self-directed and encompass the wide offerings of the profession.
Duties include:
Participating in the comprehensive onboarding Academic Advisor Training Program.
Conducting individual academic advising appointments for a designated caseload that addresses short-term scheduling and long-term degree planning.
Guiding students in formulating meaningful and appropriate academic plans based on their interests and goals, while providing guidance on the General Education curriculum, degree requirements, and academic opportunities.
Assessing the holistic needs of students, provides support, and refers to appropriate campus partners.
Developing a rapport of trust with assigned students.
Responding to communications via phone and email in a timely manner.
Managing administrative tasks associated with preparing and completing academic advising sessions.
Evaluating, updating, and securely maintaining student and advising records.
Processing academic forms such as Veteran Student Form, ROTC Academic Plan, Financial Aid Satisfactory Academic Progress Appeal, and petitions.
Reviewing mid-term grade reports and following college-specific protocol to proactively address academic challenges.
Meeting with students on Academic Probation/Reinstatement to develop their academic success plans.
Advising transfer students regarding transfer articulation, reviewing course equivalencies, and assisting with course planning and degree completion.
Conducting proactive outreach to encourage timely advising appointments, registration, and the completion of tasks that lead to degree progress.
Conducting graduation checks and degree and minor clearances.
Participating in institutional retention and completion initiatives.
Engaging with the Academic Advising Community through monthly meetings and professional development opportunities.
Serving as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus safety protocols.
Performing various duties as needed to successfully fulfill the function of the position.
Required Education: Bachelor's Degree
Skills:
Effective verbal and written communication.
Proficiency in Microsoft Office including Outlook, Word, Excel, PowerPoint, and ability to navigate and maintain databases.
Skilled in communicating well and building rapport quickly with students, faculty, and staff
Detail oriented for accuracy of data and information
Highly organized and ability to handle multiple projects and deadlines
Demonstrates ability to learn, interpret, and articulate complex policies and procedures
Demonstrates a working knowledge of state, university, college, and major policies and procedures
Willingness to work independently, collaboratively, and under supervision
Committed to maintaining confidentiality and securing sensitive information
Certifications:
None
Required Working Conditions:
Sitting for long periods of time. Frequent talking. Occasionally stands and walks. Ability to engage in repetitive motion
Standard office environment.
Frequent exposure to pressure caused by deadlines and busy periods.
Ability to work effectively with a wide range of constituencies.
Requires contact with departments and university officials.
Departmental Preferences:
Master's degree in academic advising, higher education administration, student development, or counseling preferred.
Previous academic advising or student support experience preferred.
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
