Establishes strategies, systems and controls to support company and customer objectives in the areas of Quality Assurance/Compliance
Establishes and reports key Quality performance metrics and provides leadership support to assigned sites to ensure scorecard objectives are met
Develops and manages overarching Quality framework, which utilizes assessment, training, and monitoring techniques to ensure compliance with federal, state and local laws and regulations, and independent agency standards
Establishes and assures implementation of company-wide Quality programs
Provides overall guidance on elevated Quality concerns and operational improvement opportunities working with key stakeholders and implementing corrective actions
Oversees the external/internal audit processes and supports site Quality representative responsible for executing any needed corrective action to address audit deficiencies
Provides guidance on staffing, training, employee relations and performance management to develop and enhance the Quality function, working closely with direct reports
Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications
