The Collections Specialist II position is a key customer service and internal support role within Uber Freight. This position is responsible for being a mentor and partner to other Collections Specialists, as well as taking on more complex customer accounting work.
What the Candidate Will Do
Customer account assignments: Medium to complex
Run and format daily queries using multiple company specific software/applications to show productivity increase/decrease on customer aging reports
Create and provide account balance spreadsheet with specialized reporting parameters
Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
Discuss invoice discrepancies/errors with billing and operations departments to form corrective action plans
Ensure all work performed on customer's accounts are notated daily and updated in financial system for management to review if needed
Be a resource to Collections Specialists questions with processes, archived information locations, and applications
Mentor and hands on support to Collection Specialists partnered with you
Basic Qualifications
Minimum of 1-2 years of professional experience
Preferred Qualifications
Minimum of 1+ years of experience in Finance Accounts Receivable
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.
Candidate Privacy Notice
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EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
