The Vertex Companies, LLC (VERTEX) is a leading multidisciplinary engineering and consulting firm that provides forensic consulting, engineering design, construction management, claims & dispute resolution, and environmental solutions to insurance carriers, sureties, law firms, real estate owners, property managers, public agencies, and commercial clients.
Job Description
The Accounts Receivable Specialist will be responsible for contacting clients and collecting outstanding amounts. This position will balance maintaining trustful relationships, ensuring timely payments, and demonstrating excellent negotiation skills. This position includes reporting of key performance indicators (KPI's) within accounts receivable and communicating, both verbal and written, to senior leadership and key accounting personnel.
Monitor VERTEX accounts receivable accounts and identify past due accounts for analysis/collections from accounting software.
Prepare and submit various AR reports of activity and status of unpaid accounts, by verticals/divisions, including days sales outstanding (DSO) and other KPI's.
Contact customers, both verbal and in writing, that are overdue and attempt to either collect or negotiate a payment plan to collect in installments.
Use credit bureau data, internet searches/analysis, and other tools to locate delinquent customers.
Maintain records of contacts and attempted contacts and activity within accounting system with delinquent account customers.
Interact and gain the trust of VERTEX Project Managers and other VERTEX employees in collection efforts.
Identify and help resolve customer issues and complaints concerning billing.
Monitor progress of DSO against VERTEX targets and industry standards.
Qualifications
Education:
Bachelor's degree preferred in Accounting, Finance, or business, a minimum of a HS Diploma
Experience:
5-8+ years professional experience in an office/professional environment
Knowledge and Skills:
Strong negotiating skills while maintaining composure and patience • Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
Ability to research, retrieve, prepare, and analyze data from accounting software
Excellent leadership and organizational skills
Excellent analytical and problem-solving skills with strong attention to detail
Self-motivated and able to work effectively and accurately with minimal oversight
Excellent written, verbal, and interpersonal communication skills
Working knowledge of standard software packages (MS Office 365), including Adobe Acrobat
Additional Information
All your information will be kept confidential according to EEO guidelines.
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our "Lifetime of Learning" program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at .
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
