Assist manager with daily operating procedures, maximize financial contribution, and supervise associate development. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.Minimum
High school diploma or general education degree (GED), plus one-two years' experience in customer service, plus six months management experience; or combination of relevant education and experience.
Minimum 18 years of age/19 in Idaho
Ability to pass drug test
Ability to work in a fast-paced environment
Ability to work weekends on a regular basis and work any shift
Accuracy/attention to detail
Ability to organize/prioritize tasks/projects
Barista certification
Any licenses or certificates required by federal and/or state
Desired
Knowledge of company policies, procedures, and organizational structure
Related experience
Deliver and encourage other associates to deliver excellent customer service
Assist managers in hiring new associates
Train and develop associates to demonstrate all customer service and operating standards
Verify corporate policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner
Demonstrate and verify all Starbucks standards are followed
Maintain health, safety, and sanitation guidelines for all products
Perform and direct others to complete the cleaning and operational tasks in accordance with the store Duty Rosters
Comply with merchandising, stocking, rotating, product storage, ordering, and markdown standards
Assist in kiosk scheduling and adjust staffing to meet store and business needs
Verify all cash handling and cash register functions are performed in an accurate and consistent manner
Verify the proper types and amounts of materials, supplies, and merchandise are ordered and stocked
Communicate new product information to associates in an effective manner
Completes accurate, timely reports, as required
Successfully complete and implement Advanced Store Training
All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation