Optimizing our enrollment mix is crucial to the long-term viability of IU Indianapolis. There are several factors that influence a student's college choice, persistence, graduation and success. The Division of Enrollment Management is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid and Scholarships, Office of the Registrar, Office for Veterans and Military personnel, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.
The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis.
For information about the department, please visit: Division of Enrollment Management at IU Indianapolis.
Job Summary
The Assistant Director of Financial Aid Liaison to the IU School of Dentistry serves as a key resource for dental students, overseeing financial aid processes and providing guidance on funding opportunities.
Department-Specific Responsibilities
Serves as primary financial aid administrative expert for the financial aid programs in the Dental School for the IU Indianapolis Office of Student Financial Aid and Scholarships.
Collaborates with various stakeholders to ensure students receive comprehensive support and facilitating financial literacy initiatives to empower them in managing their educational expenses.
Interprets, implements, and applies federal, state, and university regulations in managing the IU School of Dentistry's financial aid programs.
Responsible for efforts to meet the institutional enrollment management mission and goals.
Ensures compliance with financial assistance from all governing authorities related to dental school financial aid programs and maintain awarding integrity.
General Responsibilities
Serves as point of contact for students and associated individuals about financial aid and/or scholarship information and processes.
Oversees financial aid and/or scholarship activities such as outreach, reporting, and monitoring; updates and maintains student records.
Prepares and presents information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops, and recruitment sessions.
Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by adjusting or revising costs, contribution, need, or dependency status as exceptions to the prescribed process.
Analyzes various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid/scholarships under federal, state, and institutional guidelines; notifies students of changes in eligibility of awards and suggests corrective action to restore award eligibility.
May hire, train, and supervise student employees.
May provide guidance to other financial aid/scholarship specialists; may make process recommendations for improved operational efficiency
Qualifications
EDUCATION
Required
Bachelor's degree in business, public policy, or related field
WORK EXPERIENCE
Required
2 years in student services, higher education student affairs, business, or related field
Preferred
Experience working with complex data and/or records services in a team environment
2 years of Financial Aid experience
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Excellent organizational skills
Friendly and service-oriented
Demonstrated customer service skills
Demonstrated ability to maintain confidential information
Experience in a regulated environment
Demonstrates excellent judgment, tact, and diplomacy
Highly developed customer relations skills
Commitment to working with people of diverse backgrounds
Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU Indianapolis
Indianapolis, Indiana
Advertised Salary
$50,000 - $55,000 per year based on experience.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Financial Aid & Scholarships Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
