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At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.
Click here to learn more about our commitment to Service Excellence at Rollins College.
Benefits & Perks:
25 Days - Paid Time Off (vacation, sick and personal time)
10 Days - Paid Holidays
5 Days - Paid College Closure Days
Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
100% Employer-Funded Health Reimbursement Account ($125+/month)
100% Employer-Paid Short & Long Term Disability Insurance
Domestic Partner Benefits
11.5% Employer Retirement Contributions
Discounted On-Campus Dining Meal Plans
Free On-Campus Parking
Free Access to Campus Amenities (gyms, pools, library, sporting events, and more)
Free Full Tuition for Employees and their Families
Pet Insurance
100% Employer-Funded Employee Assistance Program
Flexible Spending Accounts
Award-Winning Wellbeing Programs: Blue Rewards, Rally Dollars, Hinge Health Musculoskeletal Coaching
Plus More!
Additional Perks:
Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards, and more)
Free E-Training Courses & Professional Development Opportunities
IT Software & Laptop Discounts (Apple, Lenovo, and more)
College Bookstore Discounts
Annual Service Awards & Recognition Programs
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The Assistant Director of Gift Services is responsible for managing the accurate and timely processing and administration of all gifts, grants, and pledges to the College, ensuring compliance with IRS tax laws and regulations, accounting best practices, and Council for Advancement Support of Education (CASE) standards. The Assistant Director of Gift Services serves as the department's subject matter expert in gift recording and administration. This position reports to the Assistant Vice President of Advancement Services and Strategic Operations.
Primary Responsibilities
Oversees the gift & records administration to ensure all outright gifts, pledges, and pledge payments are booked daily, receipts mailed out within 48 hours, and related documentation scanned to shared office and electronic document files in a timely fashion.
Responsible for quality control in gift operations by creating checks and balances and executing audits.
Evaluate operations and recommend changes to create efficiencies and improved practices for gift processing, keeping the process workflow documentation current.
Develops gift management policies and procedures, to include creating and maintaining manuals for how to perform gift entries and gift management.
Develops standards for OnBase a co-document imaging resource shared with Finance.
Interpret and apply knowledge of tax laws, accounting rules, and CASE standards, ensuring gifts are compliant with the Gift Acceptance Policy.
Validate all data and reports related to charitable contributions to the College including donor giving summaries.
Responsible for monitoring pledge schedules and producing pledge reminders for annual and major gifts as scheduled.
Monitors pledge health throughout the year and makes periodic recommendations for write offs.
Ensures that department and division colleagues follow appropriate Payment Card Industry guidelines when working with and/or processing credit card information. Processes gift-related credit cards adhering to PCI compliance regulations.
Serve as a liaison with the Finance office to ensure compliance with College policies, CASE, and CAE reporting standards.
Administers the matching gifts program.
Remains current with data and biographic information policies and processes to provide backup for the Records team during gift processing and high volume time frames.
Oversees high volume and seasonal support training (end of calendar year, Day of Giving, etc) and audit controls process to ensure strong gift and related biographical data updates are in line with policies and procedures.
Manages relationships with banking and financial institutions receiving charitable contributions on behalf of the College - including lockbox, wire transfer, and stock donations.
Partners with other offices that collect gifts across the Rollins campus to develop processes for the sharing of relevant information.
Minimum Qualifications & Education:
Associate's degree.
Three years of job-related experience.
Proficiency in Microsoft Office.
Preferred Qualifications
Experience in higher education and/or non-profit organizations.
Familiarity with a relationship CRM or similar information system.
Knowledge, Skills, and Abilities:
Ability to handle confidential information, maintain, and update files with a high degree of accuracy, and sensitivity to the importance of stewardship and donor relations.
Strong organizational and analytical skills; detail-oriented; ability to set priorities and manage time effectively in a deadline-driven environment.
Strong verbal and written communication skills.
Strong interpersonal skills; ability to work well with donors, prospects, business executives, as well as faculty, administrators, staff, and students.
Work Environment:
Campus-based, front-facing position, working in an office environment.
Work requires visual strain and the use of a computer.
A demonstrated commitment to promoting and enhancing diversity and inclusion.
Instructions to Applicants:
To apply, please submit an application and upload the following materials:
Cover Letter
Resume
Screening of applications will begin immediately and continue until the position is filled.
Diversity & Inclusion at Rollins:
Rollins is committed to fostering a diverse and inclusive campus community, and the College celebrates the open exchange of ideas within a climate of civility and mutual respect. We view differences-from race and ethnicity to sexual orientation and political perspectives-as rich opportunities for understanding, learning, and growth. To learn more, please click here.
Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.
