Job Description:

About Baltimore City Community College

Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.


* Based on the annual unduplicated credit and non-credit headcount for FY 2023.

Requisition Number: 2024-134

Posting Start Date: 10/2/2024

City: Baltimore

State: MD

Minimum Education: High School/GED
Additional Documentation: OPTIONAL

Compensation: $22/hour
Intake SpecialistDescription/Job Summary

The Intake Specialist is responsible for processing new student applications and registrations. This includes completing customer/student scheduling, administering departmental surveys, entering test results and other data for Workforce Development programs.

Responsibilities/Duties

• Responsible for intake and referral of students enrolling in Workforce Development courses.


• Strong customer service skills.


• Conducts quality checks for student registration and enrollment forms.


• Submits student registration forms to the registration staff.


• Schedule placement tests to incoming students. Advise students of score and assign them to the appropriate class(es)


• Perform other duties as assigned.

Required Qualifications

• High School Diploma or GED


• Good customer service skills


• Exp in working in Higher Education

Preferred Qualifications

• Bachelor's Degree


• At least 5 years working in Higher Education

Benefits: BCCC is both a higher education institution and a State of Maryland agency. As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition waiver and remission. This is in addition to medical, dental, vision, retirement, 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, and more. Contractual Staff may be eligible for select benefits as well.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.


Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.


For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

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