Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)
Type: This is a full-time position
About the Team
As part of the larger AP and Instruction Department, the Digital Transformation Team is a strong and collaborative group of product owners, product managers, content experts, and product development professionals. The Digital Transformation team is responsible for managing a portfolio of digital assessment and instructional products and leading the work to transition paper assessment programs to the College Board's digital assessment platform. This team works closely with colleagues in technology, user experience, operations, assessment design & development, psychometrics and program management to design and develop digital solutions that meet the needs of our users.
About the Opportunity
As our Director of Digital Testing Content, you'll play an instrumental role in transforming the standardized testing experience and changing the way we develop content about test administration.
In this role, you'll use your editorial and analytical skills to support educators with content and tools that help them complete tasks easily and quickly. You will write instructions and best practices that are simple, clear, accurate, and above all useful.
You'll advocate internally for a minimalist approach to content, using fewer words to do more for the user.
You'll be responsible for every aspect of content development:
Planning and Discovery (20%)
Track down the information you need to determine the most critical user and business needs
Design your content to meet those needs
Discuss your plan before you draft
Schedule your work
Writing and Revising (50%)
Write and edit long- and short-form copy
Transform complex information into bite-sized digital content
Adapt content for new channels, users, and purposes
Develop UI copy in collaboration with UX designers, IT developers, and product owners
Revise content in response to feedback from diverse stakeholders
Follow brand, style, accessibility, and other standards
Content Production (30%)
Use content management systems to enter and publish content
Proof web and application content before launch
About You
You have 7+ years writing and editing for digital channels
You have a track record of writing simply about complex topics
You respond to feedback productively and admit mistakes quickly and openly
You have strong analytical skills and excellent attention to detail
You're equally comfortable collaborating with teams and working independently
You know how to manage expectations, deliver on deadline, and handle conflicting priorities
You have experience using content management systems
You've designed or written UI copy for digital applications (preferred)
You know how to implement Web Content Accessibility Guidelines (preferred)
You have experience in education-related industries, particularly digital assessment (preferred)
Ability to travel 4-6 times per year to College Board meetings and events
Eligible to work in the United States of America
About Our Process
Application review will begin immediately and will continue until the position is filled
While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process
About Our Benefits and Compensation
College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.
The hiring range for a new employee in this position is $80,000 to $125,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.
Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.
Your salary is only one part of all that College Board offers, including but not limited to:
A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
A job that matters, a team that cares, and a place to learn, innovate and thrive
You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.
About Our Culture
Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:
We are motivated to positively impact the educational and career trajectories of millions of students a year
We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard
We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network)
We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals
We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations
We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time
