Job Description:
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Are you looking for a great place to work? Our sales team is looking for star Area Sales Manager. This exciting role with great opportunities for career growth is responsible for supporting the hotels' rooms and catering sales efforts of the area hotels supporting multiple brands working with Loudoun County's largest owner and operator. Focus on championing customer and owner objectives in support of Our Quality Pledge and Standards of Service, the hotel's and the company's Mission Statement is of paramount importance. This position is responsible for selling the area hotels with emphasis on all public areas in support of the hotels' rooms and catering merchandising efforts. Focus on championing customer and owner objectives in support of Our Quality Pledge and Standards of Service. The hotel's and the company's Mission Statement is of paramount importance. This position requires active participation in the direct sales effort. This is a position requiring direct customer focus and ability to sell our products and services to a wide range of market segments. This position is also responsible for generating new business and maintaining existing client/corporate accounts. B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our One Team! values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.
Responsibilities
Sales/Revenue Maximization: Responsible for achieving sales room night and revenue goals by business development, account management and hotel site sales calls. Achieves business revenue goals by developing, building and maintaining excellent client relationships through community involvement, local visitors' bureau, market-specific organizations, and cultivating client database.
Cost Control: Responsible for management of sales expenses to maximize hotel profitability. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Assists with the preparation and management of the department budget. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
Guest Service: Accountable for client satisfaction by ensuring service standards are met and clients' needs are responded to in a timely manner. Ensures effective communication of client to appropriate operational departments. Resolves clients' complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable.
Technical Acumen: Responsible for utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in Delphi on a daily basis. Utilizes sales tools, and other market intelligence.
Safety/Risk Management: Support operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.
Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all applicable daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Qualifications
Education: High school diploma or GED required. College degree or equivalent experience preferred. Professional membership and community involvement desired.
Experience/Knowledge/Skills/Abilities: Prior sales experience desired. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment. Basic Microsoft office and Delphi experience also desired.
Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.
Benefits:
Well-Being Benefits:
Health Insurance
Dental & Vision Insurance
Short & Long Term Disability
Vacation Policy
Long Term Planning:
401(k) Retirement Program
Paid Life Insurance
Tuition Reimbursement
Team Member Programs:
Our Big 3 Mission Statement Leaders of the Month/Year
Annual Performance Appraisals and Wage Increase Opportunities
Annual Team Member Banquets
Annual Team Member Engagement Survey
Discounted Room Rates for Team Members, Family and Friends
Complimentary Room Stays
Weekly Payroll
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled
