Our client is seeking a dedicated Business Analyst to join their dynamic team. This role is ideal for individuals who are detail-oriented, possess strong analytical skills, and have a knack for problem-solving.

As a Business Analyst, you will be responsible for performing detailed, high-volume testing of data sources, extracting information from machine-readable files (MRFs), and ensuring the end-user environment is both visible and delivering accurate information.

Key Responsibilities:
- Analyzing, testing, debugging, implementing, maintaining, and/or enhancing new or existing systems through comprehensive reporting and documentation.
- Developing and maintaining bug process.
- Documenting metrics and process changes, and effectively maintaining process and workflow documentation.
- Participating in related activities to ensure project progresses on schedule.
- Acting as a liaison with internal and external partners for problem resolution.
- Creating and managing tickets.
- Representing the customer and/or stakeholder (internal/external) while collaborating with business and technical units.
- Maintaining client mapping, and other content, processes, and procedures.

Required Skills and Experiences:
- 3+ years' related experience or a Bachelor's degree. All relevant experience including work, education, transferable skills, and military experience will be considered.
- Advanced collaborative, interpersonal, oral, and written communication skills.
- Strong attention to detail.
- Advanced research, analytical and problem-solving skills.
- Proficiency in Microsoft Excel, Word, and Access.
- Ability to make decisions based on analysis and business needs.

Nice to Have:
- Working knowledge of SAP, Visio, or other software programs.

Please note that candidates must complete a background check and drug screen upon offer. Our client is committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $50 - $56 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.