JOB SUMMARY The Senior Operational Risk Manager is a critical role within the 2nd Line of Defense, responsible for supporting the Head of Operational Risk Management in identifying, assessing, and mitigating operational risks across the organization. The Senior Operational Risk Manager will oversee one or multiple teams of risk professional to ensure collaboration with business units, cross-functional teams, and the First Line of Defense. The Senior Operational Risk Manager in conjunction with the Head of Operational Risk will be responsible for developing and implementing robust risk management strategies, policies, and procedures. This role requires extensive leadership, strategic thinking, and the ability to effectively coordinate risk activities to ensure the stability and security of the bank's operations.
Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
JOB RESPONSIBILITIES
Oversee and manage the Operational Risk Management framework across Risk Identification, Scenario Risk Analysis, Risk Monitoring and Risk Appetite Assessments.
Manage one or more teams of risk professionals.
Act as a primary liaison between the 2nd and the 1st Line of Defense as well as senior management.
Identify and execute opportunities to elevate overall risk management practices.
Responsible for the implementation and coordination of the execution of risk activities, including risk and control assessments (RCSA), issue management, operational risk events including the status of KRIs, risk appetite metrics, and emerging risks.
Performs 2nd line oversight of Fraud risk management.
Responsible for regulatory remediation and reporting.
Oversee the preparation of governance reports and communications to Senior Management and stakeholders on the operational risk profile of the business unit, changes to the risk profile, and propose recommendations for risk mitigation.
Build and maintain strong relationships with key stakeholders across the organization, including business units, risk management teams, and senior leadership.
Participate in major business initiatives and pro-actively advise and assist the business on change initiatives.
Execute remediation of regulatory findings.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Represent the 2nd Line of Defense in risk management forums, committees, and working groups.
Consistently adhere to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings
JOB REQUIREMENTS
Required Qualifications:
Bachelor's degree in Risk Management, Finance, Business Administration, or a related field.
Minimum of 12+ years of experience in operational risk management, with a deep understanding of risk frameworks, assessment methodologies, and regulatory requirements.
Prior management of direct or cross-functional teams.
Proven track record of leading risk management initiatives and working collaboratively with cross-functional teams.
Preferred Qualifications:
Master's degree or relevant certifications preferred.
Regulatory experience a plus.
Job Competencies:
Comprehensive knowledge of financial services industry practices, including risk and control assessments, issue management, and KRI monitoring.
Proficiency in risk management software and tools (Archer), as well as Microsoft Office Suite.
Strong communication, leadership, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
Analytical mindset with the ability to identify trends, assess risks, and develop effective mitigation strategies.
Ability to balance strategic priorities and tactical actions.
Self-Starter.
Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.
