Infasco Distribution, a division of Infasco, a Heico Company, is the distribution division of one of the largest manufacturers and suppliers of fasteners and fastener products in North America. We prioritize safety, quality and exceptional customer service.
Responsibilities:
Communicating with customers through phone calls, e-mail and faxes in a friendly and professional manner
Keeping customers informed of current company promotions
Customer quotations and follow up
Sales order entry
Customer expedites
Maintain customer profiles
Assisting in resolving customer complaints
Collaborating with other people and departments within the company
Employment Requirements
Professionalism
Excellent communication skills
Excellent typing/data entry skills
Proficiency in Excel preferred
Good math skills
Previous customer service or inside sales experience for a distribution or manufacturing company preferred
Work Environment:
Office environment. Although each customer service rep is assigned specific accounts to work with, everyone works together as a team to provide our customers with the high level of service they have come to expect from us.
EOE M/F/D/V
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