Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
The Mining Technology Technician is responsible for supporting Caterpillar MineStar products and related technologies. These systems utilize multiple sensors such a lidar, radar, electronic control modules, GNSS receivers, mesh data radio networking, and accelerometers. Primary job functions require installing, troubleshooting, calibrating, repairing, and maintaining the onboard technology systems. Caterpillar MineStar systems include remote controlled equipment, machine health monitoring systems, site awareness, grading and drilling machine control and guidance. This individual will perform these duties in a manner that reflects the company’s vision of working as “One Professional Team” at Wagner Equipment Co. (WECo). This role ensures customers receive the full benefit from their mining technology investment.
Pay rate: $31.00 - $45.00 per hour Pay rate is dependent upon education & experience.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Perform necessary job functions while adhering to all applicable safety policies and procedures
Tracks and reports product problems to management and manufacturers
Maintains company standard regarding p-card reporting and record keeping
Provides/facilitates support and onboard training to customers
Develops a good working relationship with customers’ operating personnel and provides training and refresher courses as required
Input, follow up, and maintain support tickets using TSC
Maintains outstanding One Professional Team relationships with WECo Sales and Service Department personnel
Maintain positive work relationships with manufacturers’ representatives and support personnel
Applies a working knowledge of GPS systems
Applies an understanding of survey practices and procedures
Applies a working knowledge of routers, firewalls, VLANS, switches, windows server, data bases, multiple operating systems (Windows, Linux, Onx)
Serves as the technical expert for the installation, troubleshooting, repair, and use of these systems
Ability to read and interpret schematics and engineering drawings
Serves as the application software expert and helps assure that the customer is receiving full benefit from their investment
Evaluates system performance (hardware, firmware, database, network, and software) and proposes changes as needed to optimize performance
Assists service managers in making customer, dealer, and manufacturer policy settlement decisions
Acts as technical contact for external and internal customers
Facilitates internal and customer acceptance of these products by being a reliable source of information on these products
Acts self-sufficiently in finding technical information from a variety of sources
Identify necessary part numbers and coordinate the procurement of repair parts
Troubleshoot and repair onboard technology and base machines as required
Effectively communicates complex technical issues to non-technical external and internal customers
Other duties as assigned by manager
Required Education and Experience:
High School Diploma or GED
Experience or training working with electronic components
Experience with construction and/or mining equipment
Experience or training in electronics, information technology, or navigation systems
3-5 years technical or mechanical experience
Additional Eligibility Requirements:
Must be able to acquire MSHA and OSHA certification for working at mine sites
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 35 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Intermediate knowledge of proper use of hand, diagnostic, and power tools
Skilled troubleshooter
Skilled in electrical systems
Intermediate Computer Skills
Ability to work well under pressure
Ability to work independently and with minimal supervision
Basic knowledge of Microsoft Word, PowerPoint, and Excel
Intermediate knowledge of ET/SIS/SIS Web/STW
Travel Requirements:
50-75%
Work Environment:
Noise: Load
Indoors and Outdoors
Must be willing to work in varying types of weather
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
