At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
This position will serve as an ambassador of care and a resource for patients who are seeking to stop using tobacco. The expectation from this position is that it will guide, educate, and coach a diverse population of participants in quitting tobacco by following motivational interviewing techniques.Minimum Required: High School Diploma or GED. Preferred: Associates Degree. | Minimum Required: 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience.
Required Skills and Knowledge: Excellent customer service skills. Ability to multitask and work independently. Excellent interpersonal skills. Ability to train others as needed.Summary:
Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Identifies any disparities and limitations of the patient and deploys resources when necessary. Interprets referral and outcome data to improve and optimize smoking cessation program.
Job Duties:
Screen and enroll patients in the tobacco cessation and reduction program
Assess patient outcomes and document participant data
Provide continued patient support to help prevent relapse
Offer brief counseling and motivational interviewing to help patients decide to quit, obtain cessation medication, and sustain abstinence
Provide subjective advice
Connect patients to resources such as the 1-800-QUIT-NOW hotline
Monitor nicotine replacement treatments and patient journey progress
Schedule future check-ins with patient via phone, email, or MyChart
Optimize and standardize the smoking cessation program
Skills:
Computer skills and dexterity for data entry, analysis, and retrieval of patient information
Strong interpersonal skills
Effective verbal and written communication skills
Building rapport and patient engagement
Documentation and use of Electronic Health Record system (Epic)
Collaboration with internal and external stakeholders
Other Duties as assignedSummary:
Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Identifies any disparities and limitations of the patient and deploys resources when necessary. Interprets referral and outcome data to improve and optimize smoking cessation program.
Job Duties:
Screen and enroll patients in the tobacco cessation and reduction program
Assess patient outcomes and document participant data
Provide continued patient support to help prevent relapse
Offer brief counseling and motivational interviewing to help patients decide to quit, obtain cessation medication, and sustain abstinence
Provide subjective advice
Connect patients to resources such as the 1-800-QUIT-NOW hotline
Monitor nicotine replacement treatments and patient journey progress
Schedule future check-ins with patient via phone, email, or MyChart
Optimize and standardize the smoking cessation program
Skills:
Computer skills and dexterity for data entry, analysis, and retrieval of patient information
Strong interpersonal skills
Effective verbal and written communication skills
Building rapport and patient engagement
Documentation and use of Electronic Health Record system (Epic)
Collaboration with internal and external stakeholders
