We are seeking a full-time Quality Analyst 2 in our Yarmouth, Maine location. In this role, you will be responsible for providing leadership of quality assurance activities for complex features within the Garmin Outdoor product websites and/or software in a team-oriented environment.
Essential Functions
Demonstrate the role of quality assurance in each phase of the Software Development Life Cycle and/or Product Development Life Cycle and demonstrate knowledge of Garmin product specifications, capabilities and operation related to the market segment being supported
Provide feedback to design and development communities to help improve the quality of deliverables
Design test plans, scenarios, scripts and/or procedures of moderate-to-significant complexity, in accordance with established Garmin test procedures - including analysis, review and tracing of requirements as necessary
Serve as the voice of the customer in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
Demonstrate ability to conduct usability tests and communicate results to product owners
Document defects in defect management system and report defects to developers
Collect and analyze test results and beta user feedback (when applicable), and communicate with internal customers and product owners
Communicate product and/or project status to internal customers, product owners and management
Investigate and verify issues reported to quality assurance for validity and reproducibility
Perform defect analysis to find related defects and to improve test coverage
Proactively identify gaps in the processes and provide effective suggestions in advance of issues
Verify software modifications in new software versions to prepare for implementation
Assist in test case maintenance as necessary to keep repository current
Define, document and implement new process improvements
Train and mentor new quality assurance associates
Understand and apply detailed knowledge of Garmin quality assurance processes and procedures
Participate and assist with the coordination of release deployments
Perform system analysis techniques and procedures to determine software functional specifications for Garmin products
Basic Qualifications
Bachelor's Degree OR a minimum of 4 years equivalent combination of education and experience
Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
Relevant experience or training in product and/or software quality assurance processes and methodologies
Must possess superior organizational/analytical skills, be detail oriented with the ability to prioritize and manage multiple tasks, can work independently with minimal supervision, and can exercise sound independent judgment
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Desired Qualifications
Bachelor's Degree
Outstanding academics (cumulative GPA greater than or equal to 3.5)
Previous experience testing and developing/analyzing tests related to a Garmin core product market
Relevant experience or training in creating test plans, conducting usability test, and/or writing test scripts
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits