Command Center - Program Manager at Watermark Risk Management

Posted in Other 17 days ago.

Location: Washington, Washington DC





Job Description:

Come make your mark with Watermark!





FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.


SUBJECT MATTER EXPERTS specializing in security and risk management. We're intimately familiar with DOD security programs and mission requirements.


OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do.




COMPETITIVE BENEFITS PACKAGE to address our employees' physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan. At Watermark, our people come first!


The Office of the Chief Security Officer (OCSO) for the Architect of the Capitol (AOC) is responsible for the maintenance, care and operation of the buildings, grounds, and physical security enhancements of the U.S. Capitol Police, campus wide physical security infrastructure and an off-site campus supporting all legislative branch agencies. OCSO also manages the agency's internal security programs and policies, including personnel suitability and badging and liaises with other partners regarding security matters.


The Command Center Duty Representative (CCDR) Program Manager is to represent the Company, oversee the Command Center Representatives and liaise with OCSO leadership.
** This position is contingent upon contract award **

Major Duties:


  • In addition to normal duties listed in the Command Center Duty Representative position description, shall have the full authority to represent the Company in such matters as schedules, scheduling changes, employee assignments, performance assessment, disciplinary action, reports and administration.

  • Ensuring all required reports and deliverables are submitted according to identified suspense dates.

  • Perform quality control reviews of all products and services provided by the CCDR.


Professional Qualifications/Skills:

  • Must have a current Top Secret personnel security clearance and the ability to maintain such clearance throughout the life of the contract.

  • Minimum of five (5), preferably seven (7), years of supervisory or team leader experience managing personnel and coordinating the appropriate personnel and/or disciplinary actions in any of the following:

    • Law enforcement or security

    • Emergency Management

    • Law enforcement, security, emergency management operations centers



  • Demonstrated ability working in a high-paced environment with rapidly changing priorities and the ability to adapt and manage the new priorities.

  • Demonstrated ability in prioritizing assignments based on changing priorities.

  • Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; able to adapt style and tone to effectively engage the audience.

  • Demonstrated ability to write and edit clear, concise, and grammatically correct documents (e.g., reports, special studies, policy, and procedures).

  • Demonstrated ability at building teams, coaching, training, and mentoring employees.


Other Requirements:

  • May be required to move equipment/files weighing up to 50 pounds

  • Requires ability to consistently perform repetitive tasks including filing and scanning

  • May require sedentary work at least 50% of the time

  • Reports to a physical location which occasionally requires the ability to traverse between buildings

  • Ability to manage stress with a high degree of maturity/professionalism

  • Demonstrated critical thinking and leadership skills and the ability to work well with others

  • Effective verbal and written communication skills

  • Other duties as assigned

The anticipated compensation range for this position is $84,700-$142,100. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories. Central to Watermark's employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.)


Watermark Risk Management International, LLC is an equal opportunity and affirmative action employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.


Watermark Risk Management International, LLC is a federal contractor and is therefore subject to any federal vaccine mandates or other customer vaccination requirements.


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