Deptford Surgery Center is seeking a full-time, 40 hours per week Medical Assistant! The Medical Assistant is an important liaison between the patient/family, provider, nursing and other care team members. The MA II is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the clinical provider or nurse, and entering pertinent history in the medical record, as appropriate. The MA II performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol. The MA II is also cross-trained to perform designated business processes associated with an outpatient visit ensuring that all demographic and financial information is accurate. The MA II acts as a resource and provides cross coverage as needed, as well as serves as a coach and mentor to new medical assistant associates.
Responsibilities:
Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
Verifies patient identity using two patient identifiers (name and date of birth).
Prepares patient rooms, equipment and computer technology by maintaining inventory and supplies in the patient care rooms.
Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
Performs clinical duties to support the surgical/MRI visit to include, but not limited to the following
Restocks patient care areas: Preop, PACU, MRI, Nourishment area
Performs tasks associated with Nemours' outpatient business front desk functions
Throughout shift, regularly communicate with clinical staffing the assigned work area regarding the status waiting patients, particularly those who have been waiting.
Reconcile payment collections accurately at the end of each shift, as per Cash Collections Policy, and completed End of Day (EOD) Reports including DCRF and LDCRS.
Complete assigned work queues daily.
Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
Work with families to facilitate MyNemours interaction by providing activation codes and assisting in the sign-up process.
Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations and order entry for clinical system, use of iGuide, EOD status, changes, work queue processing, linking referrals, posting "other" payments, use of scanner device and electronic insurance verifications.
Batchscans paper medical record into the EMR
Qualifications:
Current American Heart Association BLS or BCLS Certification required
Graduated from an accredited Medical Assistant Program.
