Posted in Education 16 days ago.
Type: Full-Time
Location: San Antonio, Texas
We are seeking a Junior Advisor - ITM for the Interactive Teller Machine Systems Department.
The purpose of this role is to grow, manage and preserve trusted member relationships. To increase revenue, member retention, new member acquisition, and ensure loyalty by actively listening, engaging, and understanding the needs and life stories of Credit Human current and future members. To make Credit Human the desired choice for members financial needs. The Member Relations Advisor will be the ITM video face of Credit Human. The person in this role, through a differentiated customer experience, will articulate in actions and words, Credit Human's mission, values, and responsibility to the people and communities it serves.
If you have customer service experience, you should apply right away!
Highlights:
Experience:
Required
Preferred
Education:
Required
Preferred
Skills & Knowledge:
Required
Preferred
Schedule: Available for rotating shifts Monday - Friday from 6:30am to 7:30pm and rotating Saturdays 8:30am to 2:30pm (anticipate begin scheduled 2 Saturdays per month)
Level of Work: 1B
Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Customer Service
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