Job Description:

RESPONSIBILITIES:

Kforce has a client in Redmond, WA that is seeking a Usability Researcher who will work closely with senior members on the team and become an expert in the motivations, workflows, and habits of data professionals and bring that expertise to the strategy, design, and growth of the many products and services in the cloud data suite. The UX Research team takes a multi-methods approach, combining expertise and creativity with both quantitative and qualitative methods combined with big data analysis to identify emerging patterns and usage and uncover user insights, unarticulated needs, and new product/service opportunities and priorities.

Responsibilities:

• Collaborate with a high-performing UX Research team with expertise in all types of research including qualitative, survey, usability, metrics, plus partnering with big data experts for analyses of behavioral data


• Foster relationships with PM and design teams throughout the Data Organization so you stay close to our stakeholders and their challenges


• Conduct a mixture of qualitative and quantitative research activities to inform product design, including but not limited to ethnographic explorations, usability studies, heuristic evaluations, interviews, contextual inquiry, surveys, user journey maps, benchmarks or any method that answers the most important research questions


• Snap to organization-wide priorities and success criteria to design and execute on a research program that meets the organization's needs

REQUIREMENTS:

• 3+ years of experience with Data Domain/Data science


• 3+ years of experience with Research skills


• 3+ years of experience conducting UX research in technical domains


• Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction


• Passion for learning new technologies and understanding the needs of users across a wide range of technical abilities


• Growing communication and project management skills


• Must live on west coast and in PST but can work remote


• Experience with conducting product usage research for Cloud based products

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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