At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Job Title: Brand Operations Director
Reports to: Senior Director, Brand Planning, Operations & Strategy
Location: Goleta / Southern California - Office-Hybrid
The Role
The Brand Operations Director has responsibilities for data governance, product creation processes, and development calendar adherence. The ideal candidate works across brand and corporate merchants, designers, product developers and supply chain teams. The brand operations director owns the continuous improvement of process, ensuring all teams understand and align to common approaches, and identifies opportunities for optimization. They publish and track key metrics to hold teams accountable to process and calendar milestones.
We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.
Your Impact
The primary functions of this role, include but are not limited to:
Data Governance
Own the product creation data model for the business - define the attributes, governance procedures, conduct audits, and develop plans for corrective actions, updates, and other data related initiatives
Set SOPs and policies for data entry and maintenance across stakeholders including external vendors
Coordinate with other domain owners to identify gaps and improvements in the data model
Run exception tracking process to communicate and resolve data entry gaps with internal and external stakeholders
Product Team Liaison
Ensure the delivery of business outcomes and value through a technical understanding of Product Lifecycle systems, promoted and shared across the Product Lifecycle product group team
Create a shared vision of the desired value propositions, business architecture, people assessments, and process optimization
Facilitate major solution decisions and prioritizations in concert with the Product Lifecycle Group Product Manager
Regularly identify, collect, and prioritize business requirements for future product enhancements
Provide expert judgement assessments of people, process, technology, and / or data as relating to value proposition actualization
Facilitate the communication and change management on data model, value, and governance changes
Process & Calendar
Facilitate the definition and rollout cross-functional business processes, roles & responsibilities
Align processes and roles across brands where possible and/or advantageous
Own product creation process, continuous maintenance, and improvement
Define and monitor success criteria as well as both leading and lagging key performance indicators (KPIs). Regularly report progress to senior management and adjust strategies as needed.
Provide transparency and insights into capacity and skillset gaps across teams. Work with appropriate cross functional leaders to remediate.
Who You Are
Ability to demonstrate enthusiasm and inspire as a change agent
Ability to influence decision making up, down, and across the organization
Excellent verbal, written and presentation communication skills
We'd love to hear from people with
Six (6+) years of experience working in business operations roles. Two (2) years of experience in management or team lead capacity
Understanding of PLM, DPC, MDM, ERP, business reporting system functionality
Ability to present and skillfully negotiate to gain support and commitment from teams that do not directly report to you
What We'll Give You
Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued.
Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees' needs to get out, get healthy and come back stronger than ever.
Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development.
Health and Wellness - There's nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
$185,000 - $200,000
The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Goleta, CA location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.
Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
