Posted in Information Technology about 3 hours ago.
Type: Full-Time
Location: Northfield, Illinois
Job Summary
Responsible for the design, development, implementation, and integration of new or existing applications, systems, programs, or software including documentation, testing and collaborating with business users to understand requirements and translating into technical solutions. Analyze customer needs and design technical solutions to meet business and technical requirements.Job Description
Job Summary:
Responsible for developing and implementing Contact Center technology systems such as Genesys CCaaS, Avaya & 8X8. Collaborating with business users to understand requirements and assist migration from different voice platforms to CCaaS technologies.
This role requires strong communication skills and the ability to work effectively across teams to deliver high-quality solutions that enhance the efficiency and effectiveness of our Contact Center operations.
Major Responsibilities:
Minimum Job Requirements:
Education
Work Experience
Knowledge / Skills / Abilities
Benefits - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click here.
Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Medline Industries, Inc.
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Medline Industries, Inc.
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Doyon Government Group
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