Job Description:

Clinical Services Specialist, First Shift, Radiology-Interventional Radiology Scheduling

UC Health is hiring a Clinical Services Specialist for the Interventional Radiology Department for a day shift at University of Cincinnati Medical Center.

This position will serve as an ambassador of care for patients both before and after a patient visit. The position will work as a resource to help support clinics and providers. The expectation from this position is that it will support and assist in departmental workflows, processes, and procedures to maintain departmental consistency and ensure patient satisfaction throughout the clinic.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.Education and Experience Requirements:

• High School Diploma or GED, required
• Associates Degree, preferred
• 2 Years equivalent experience, required
• 3 - 5 Years equivalent experience, preferred
• Excellent customer service skills
• Ability to multitask and work independently
• Excellent interpersonal skills
• Ability to train others as needed.

Join our team and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.Job Responsibilities

• Engage in population-appropriate communication, understanding growth and development milestones, and providing clear treatment instructions to patients and their families.
• Involve family/guardians in patient assessment, initial treatment, and ongoing care, while addressing physical limitations and behavioral health issues.
• Plan and deliver care based on population-related data, ensuring responses to psychological needs and cultural or religious norms.
• Perform treatments, administer medication, and operate equipment safely, while recognizing and responding to signs of abuse or neglect.
• Manage administrative tasks, including answering phones, directing calls, managing providers' Outlook calendars, handling incoming mail, and preparing patient charts/records.
• Prepare FMLA/Disability paperwork, order supplies, manage inventory, and train new employees or internal transfers as needed.
• Schedule and coordinate patient services such as appointments, surgeries, tests, and other procedures, while managing O.R. block time and conducting pre-visit screenings.
• Document cancellations and time changes, review daily schedules, and act as a liaison for scheduling needs between staff and procedural areas.
• Assist providers with documenting notes, orders, and prescriptions in the EMR, tracking and managing patient forms, and performing audits for insurance billing and compliance.
• Verify and collect patient information and co-pays during registration, provide exam preparation instructions, place reminder calls, and handle pre-authorizations, pre-certifications, and patient registration.
• Perform additional tasks as assigned.

Job Responsibilities

• Engage in population-appropriate communication, understanding growth and development milestones, and providing clear treatment instructions to patients and their families.
• Involve family/guardians in patient assessment, initial treatment, and ongoing care, while addressing physical limitations and behavioral health issues.
• Plan and deliver care based on population-related data, ensuring responses to psychological needs and cultural or religious norms.
• Perform treatments, administer medication, and operate equipment safely, while recognizing and responding to signs of abuse or neglect.
• Manage administrative tasks, including answering phones, directing calls, managing providers' Outlook calendars, handling incoming mail, and preparing patient charts/records.
• Prepare FMLA/Disability paperwork, order supplies, manage inventory, and train new employees or internal transfers as needed.
• Schedule and coordinate patient services such as appointments, surgeries, tests, and other procedures, while managing O.R. block time and conducting pre-visit screenings.
• Document cancellations and time changes, review daily schedules, and act as a liaison for scheduling needs between staff and procedural areas.
• Assist providers with documenting notes, orders, and prescriptions in the EMR, tracking and managing patient forms, and performing audits for insurance billing and compliance.
• Verify and collect patient information and co-pays during registration, provide exam preparation instructions, place reminder calls, and handle pre-authorizations, pre-certifications, and patient registration.
• Perform additional tasks as assigned.

Apply Now