Host- Hostess at Embassy Suites Wilmington Riverfront

Posted in Restaurant - Food Service 14 days ago.

Type: Part-Time
Location: Wilmington, North Carolina





Job Description:

SUMMARY            

We are looking for motivated individuals who want to join our amazing team here at Steam Restaurant & Bar. Located just inside the beautiful Embassy Suites.     

**We offer Competitive Pay, 401k, Benefits and Hilton Hotel Discounts**                                                                                                                                                

The Host-Hostess is responsible for:


  • Greet and seat all guests and ensure a quality dining experience.

JOB RESPONSIBILITIES

The Host-Hostess primary responsibilities will include:


  • Ensure all tables are properly set before seating guests.

  • Maintain seating chart for rotation of stations.

  • Greet and seat guests and issue menus in a friendly courteous manner.

  • Answer phone properly and follow all reservation procedures.

  • Follow accurate cash handling and room charge procedures.

  • Organize and maintain a clean service podium.

  • Maintain an inventory of needed supplies and retail items.

  • Ensure all menus are clean before shift.

  • Be familiar with hotel facilities and their location and hours.

  • Continually communicate with servers, dining room attendants, managers and hotel employees in all items related to the host stand.

REQUIRED SKILLS AND ABILITY


  • Strong communication skills are required to interact both person to person and over the telephone.

  • Must speak clearly and have the ability to clearly articulate thoughts.

  • Must possess good listening and problem solving skills.

  • Must be able to prioritize and multitask in a face pace environment.

  • Basic mathematic skills required for counting money, making change, and ensuring accurate inventory counts are recorded.

  • Must be able to complete all position specific tests according to department standards.

  • Ability to answer phones. 

  • Ability to work with money.

REQUIRED EDUCATION AND EXPERIENCE


  • Education – Ability to read and write English.


  • Experience – One year experience in related field preferred.





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