Position Summary:

Alignment Healthcare is a data and technology driven healthcare company focused partnering with health systems, health plans and provider groups to provide care delivery that is preventive, convenient, coordinated, and that results in improved clinical outcomes for seniors.

We are experiencing rapid growth (backed by top private equity firms), our Data Services and BI team is looking for the best and brightest professionals. Data drives the way we make decisions. We love our customers and understanding them better makes it possible to provide the best clinical outcome and care experience.

We are currently seeking an Operations Coordinator, Data Operations. This position will play key role in outreaching and coordinating with external vendors for timeliness and completeness of data while building partnership/relationship with internal business stakeholders.

General Duties/Responsibilities (May include but are not limited to):

SUPERVISORY RESPONSIBILITIES:

• Collect, analyze and manage data to support outreach initiatives.
• Communicate with provider groups and vendors to obtain accurate data on time.
• Work closely with internal business stake holders to meet business objectives.
• Create and maintain SOPs for data collection and ingestion processes.
• Monitor day to day data operational activities by ensuring compliance with the organization policies
• Participate in project meetings, providing input to project plans and providing status updates.
• Provide production support as needed (Off hour problem diagnosis and resolution).
• Provide status updates on all assigned tasks to data operations using the service request tracking tools.
• Manage data reconciliations between business partners data and internal databases
• Creates and maintains positive, cohesive work environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• BS Computer Science, IT or equivalent and/or equivalent experience.
• 4+ years of experience in Data Operations.
• 5+ years of experience with Integration software products and knowledge of Healthcare Industry standards and requirements.
• 5+ years database experience with MS SQL Server.
• 5+ years of experience in healthcare industry with proven understanding of data terminology.
• Strong analytical, organizational, and communication skills
• Must be familiar with Clinical Transaction sets like HL7 (ADT, CCD, CDA, etc.)
• Additional knowledge of HIPAA 5010 Transaction sets (834, 835, 837, 820, 270, 271, 276 etc.) will be favorable.
• Supports external partners management that includes onboarding, continued support and transition.

• BS in Computer Science, IT or equivalent and/or equivalent experience.
  

• Clear understanding & working knowledge of HIPAA protocols.
• Strong appreciation of timeliness and the ability to multitask and accomplish assigned tasks within project timelines.
• Demonstrated ability to build partnerships and maintain cohesive relationships.
• Demonstrated ability planning, organizing and executing multiple complex projects.
• Ability to effectively present information and respond to questions from groups of managers and customers.
• Excellent human relations and verbal/written communication skills.
• Effective negotiation skills.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $110,000 - $120,000 annually.