MIRACORP Inc. is a woman-owned firm specializing in federal government contract services. One competitive advantage is that services provided to customers are provided with unmatched excellence.
We are seeking an experienced Workforce Management Analyst who has a proven track record of exceeding expectations and providing world-class service to high-level personnel.
Position Summary:
The Workforce Management Analyst manages and coordinates project activities to ensure objectives are met within set timeframes. The position requires tracking project progress, analyzing performance metrics, and maintaining comprehensive documentation to support decision-making and project oversight.
Responsibilities may include:
Provide management and oversight of employees assigned to contract services.
Create custom surveys using Agency specific tools to derive survey requirements based on high-level goals.
Support ad hoc data calls with trend analysis on labor hours, scheduling, mission assistance activities, and survey data.
Integrate data from the Defense Acquisition University (DAU) business systems (OTL, MAS, AWAR, CSOD, Qlik, OneNote) into management reports.
Provide recommendations for additional customer information management areas beneficial for DAU-CNE customer relationship objectives.
Collaborate with Associate Dean for Outreach and Mission Assistance (ADOMA) to recommend improvements in Mission Assistance survey processes.
Experience & Qualifications:
Must be a U.S. Citizen
Bachelor’s degree in a relevant field (e.g., business administration, management, or related discipline).
Minimum 3 years of experience in contract management, administrative support, or survey coordination
Proficiency in Microsoft Office 365, Qualtrics, and Qlik platforms.
Strong organizational abilities, attention to detail, and time management.
Excellent communication and collaboration skills.
Analytical mindset for survey data interpretation.
Strong written and verbal communication skills for reporting and presenting findings.
Ability to identify risks, propose solutions, and make informed decisions.
Why Consider This Opportunity:
Great benefits package that starts on the first day of employment:
Personal Time Off, Vacation, Sick Leave
Medical Insurance
Vision Insurance
Dental Insurance
Flexible Spending Account Options
Short Term Disability, and Long-Term Disability
Life Insurance, Accidental Death & Dismemberment
Employee Wellness Resources
Employee Assistance Programs
Financial Counseling Program
Commuter Benefits
401 (k) employer match, with 100% immediate vesting.
Work environment where you have a lot of independence.
Ability to work with a purpose and make an impact.
Work for an employer where core values are not just written on paper but lived.
MIRACORP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, and Veterans are encouraged to apply!
