Job Description:

Hilton Baltimore Inner Harbor is looking for a Food and Beverage Manager to join our talented management team!

This position will report to the Assistant Director of Food and Beverage and Director of Outlets and will oversee the Pendulum 401 Restaurant and Pratt & Perk Cafe & Market. This role will oversee aprox. 10-15 front of the house team members per shift.

The ideal candidate will have 2-5 years food and beverage leadership experience, strong interpersonal skills, and a genuine passion for all things food and beverage and customer service related. Prior hotel leadership experience is strongly preferred. Previous union knowledge/experience is required.

Shift Pattern: Full availability is needed for this position. 

Salary Range: $65,000 - $70,000 / annually 

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·       Access to your pay when you need it through DailyPay

·       Medical Insurance Coverage – for you and your family

·       Mental Health Resources

·       Best-in-Class Paid Time Off (PTO)  

·       Go Hilton travel discount program 

·       Supportive parental leave

·       Matching 401(k)

·       Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

·       Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

·       Career growth and development 

·       Team Member Resource Groups

·       Recognition and rewards programs

 

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

 

What will I be doing?

As a Food and Beverage Manager, you will be responsible for directing and organizing the activities and services of all hotel food and beverage outlets (restaurants, lounges, room service, coffee shop, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, you would be responsible for performing the following tasks to the highest standards:

•        Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service, and marketing to maximize profits through outstanding customer service.


•        Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage, and labor costs.


•        Ensures compliance with health, safety, sanitation, and alcohol awareness standards.


•        Helps ensure high standards of food and beverage quality, service, and marketing to maximize profits and ensure outstanding customer service.


•        Interviews, trains, supervises, counsels, schedules, and evaluates staff.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability            

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

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